District Manager

About the role

The District Manager provides leadership, oversees staff, and assists the General Manager to achieve short and long-term company objectives. This position ensures all restaurants in their region comply with local, state, and federal regulations and OSHA guidelines. The District Manager drives success by directing restaurant operations to deliver a positive guest experience, meet sales and profit objectives, and maintain high standards of food quality, service, cleanliness, safety, and sanitation.

Responsibilities

• Partner with General Managers and staff to run operations, demonstrating leadership and teamwork to help crew members meet quality customer service standards.
• Provide counsel and assistance to managers in establishing business plans to maintain restaurant profitability.
• Ensure profitability by adhering to guidelines for sales growth, food pricing, and employee wages.
• Undergo further training and train staff on restaurant operations and personal development.
• Coach store managers on progressive discipline, termination issues, and employee development through one-on-one and group training sessions.
• Maintain cleanliness, sanitation, safety, and staffing standards.
• Evaluate and address performance issues, and actively recruit restaurant staff candidates.
• Ensure all restaurants maintain a Theoretical to Actual COGS variance of less than 1%.
• Ensure labor standards are followed, with scheduled-to-actual labor staying within a 2% variance.
• Familiarity with Aloha and NBO systems.
• Perform any other responsibilities assigned by the Director of Operations.

Skills

• Guest service mentality with a genuine desire to serve customers.
• Maintains a calm, tactful demeanor in difficult situations.
• Manages multiple projects and timelines with urgency and follow-through.
• Well-organized and detail-oriented.
• Ongoing learner with insatiable curiosity and interest in self-improvement.
• Outgoing personality and strong work ethic.
• Restaurant industry experience.
• Regular and predictable attendance.
• Valid U.S. Driver’s license.
• Must be 18+ years old.

Physical Requirements

• Standing/Walking: Remaining on one’s feet in an upright position or moving about a work area.
• Carrying: Moving objects by holding them in hands, arms, or on shoulders.
• Lifting: Raising objects from one level to another using hands, arms, shoulders, back, and legs.
• Pushing/Pulling: Exerting force to move objects away from or toward the body.
• Stooping: Bending the body downward and forward by bending the spine at the waist.
• Bending: Bending knees to rest on knees or a knee.
• Reaching: Extending hands or arms in any direction.
• Handling: Seizing, holding, grasping, turning, or performing precision work with hands.
• Bending/Twisting: Continual or intermittent twisting of the spine.
• Talking: Expressing or exchanging ideas through spoken words.
• Hearing: Receiving detailed information through oral communication.
• Vision: Clarity of vision at near or far distances.
• Computer usage or operation of other special equipment.

Pay

$60,000.00 - $70,000.00 per year

Schedule

Full-time, on-site