District Manager
Public Storage · Bellevue, WA · 1 mo ago
On-siteManagement$105k–$121k/yrFull-time
Company Overview
Public Storage, established in 1972, operates thousands of locations nationwide and is recognized as the leader in the self‑storage industry.
Compensation
Annual compensation pay range: $105,000 – $121,000.
Benefits
- $121,000 first‑year total compensation award, including base salary, guaranteed quarterly bonus, and restricted stock units.
- Second‑year bonus potential up to $20,000 performance‑based bonus.
- Participation in company stock program with quarterly dividends.
- Internal promotional and career opportunities throughout the United States.
- Extensive training and coaching plans.
- Comprehensive group healthcare programs.
- 401(k) with generous employer match.
- Paid time off.
- Monday‑through‑Friday work schedule.
Responsibilities
- Lead, manage, and develop people as a brand ambassador and champion of operational excellence.
- Recruit, motivate, and retain a dedicated team of front‑line customer‑facing employees.
- Provide coaching on customer service and sales strategies.
- Manage physical assets, including repair and maintenance systems, vendor relationships, and cleaning standards.
- Oversee delinquent tenant processes, including auctions, and coach the team to reduce delinquency rates and improve customer retention.
- Conduct monthly property audits and ensure operational standards and safety compliance are met.
- Deliver outstanding customer service by maintaining a welcoming, well‑maintained environment and addressing inquiries promptly and professionally.
- Drive business growth using analytics to identify trends, develop and implement strategies, and capitalize on district‑wide opportunities.
- Communicate effectively with customers, colleagues, and team members.
Qualifications
- Willingness and ability to relocate for lateral and promotional opportunities.
- Demonstrated leadership in building, developing, and retaining high‑performing teams of non‑exempt employees in retail, service, hospitality, or related industries.
- Proven track record of top‑tier performance.
- Experience managing operational audits and payroll budgets.
- Exceptional communication and time‑management skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Passion for sales and customer‑service excellence.
- Bachelor’s degree preferred.
- Weekend availability by telephone.
- Requirement to work five Saturdays per year during peak season.