District Manager
Public Storage · Charlotte, NC · 1 mo ago
On-siteManagement$100k–$116k/yrFull-time
Pay
Annual Compensation Pay Range: $100,000 - $116,000
Benefits
- $116,000 first‑year total compensation award including base salary, guaranteed quarterly bonus, and restricted stock units
- Second‑year performance‑based bonus potential up to $20,000
- Participation in company stock program with quarterly dividends
- Internal promotional and career opportunities across the United States
- Extensive training and coaching programs
- Comprehensive group healthcare programs
- 401(k) with generous employer match
- Paid time off
Responsibilities
- Lead, manage, and develop people: recruit, motivate, and retain a dedicated team of customer‑facing hourly front‑line employees
- Coach team on customer service and sales strategies; drive performance through effective communication
- Act as brand ambassador and ensure operational excellence by managing physical assets, repair and maintenance systems, vendor relationships, and cleaning standards
- Oversee delinquent tenant processes, including auctions; coach team to reduce delinquency rates and improve customer retention
- Conduct monthly property audits and ensure operational standards and safety compliance are met
- Deliver outstanding customer service by maintaining a welcoming, well‑maintained environment; address customer inquiries and concerns promptly
- Grow and maintain a robust business: use analytics to identify trends, develop and implement strategies to capitalize on district opportunities, and communicate effectively with customers, colleagues, and team members
Qualifications
- Willingness and ability to relocate for lateral and promotional opportunities
- Demonstrated leadership in building, developing, and retaining high‑performing teams of non‑exempt employees in retail, service, hospitality, or related industries
- Proven track record of top‑tier performance
- Experience managing operational audits and payroll budgets
- Exceptional communication and time‑management skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Passion for sales and customer service excellence
- Bachelor’s degree preferred
- Weekend availability by telephone; required to work six weekends per year (Saturday or Sunday, not both) during peak season
- Occasional travel to other markets for support
Schedule
- Monday‑through‑Friday work schedule
- Weekend availability by telephone; six weekends per year required during peak season
- Occasional travel to other markets for support