District Manager

About the role

The District Manager leads and coaches the shops through people development, improving operations and maximizing sales and profit.

Responsibilities

• Develops and trains General Managers to the next level.
• Coaches and develops General Managers on staffing, scheduling, turnover, employee satisfaction, performance management, training and orientation, communication, rewards and recognition, and administration.
• Conducts performance reviews and provides continuous feedback and development.
• Holds teams accountable and builds strong teams.
• Identifies staffing needs and participates in recruiting, selecting, developing, and placing all Managers and Shift Leaders.
• Ensures compliance with shop-level HR policies, labor laws, and safety and security procedures.
• Meets financial and operational goals.
• Completes various audits to ensure shops meet Potbelly standard practices and procedures.

Requirements

• Must have the ability/stamina to work a minimum of 50 hours a week.
• Ability to stand/walk for 9-10 hours per day.
• Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Must be able to tolerate higher levels of noise from music, customer and employee traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• Must have excellent communication skills in English (some markets require Spanish).

Qualifications

• BA/BS preferred.
• At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization.
• Proven track record of delivering results in a complex, fast-paced environment.
• Demonstrated leadership capability to build strong teams and achieve business goals.
• Ability to relocate to other markets, preferred.

Skills

• Knowledge of the Potbelly Way and Potbelly Values.
• Excellent communication skills, including active listening and the ability to ask great questions.
• Strong work ethic.
• Initiative to solve problems and get things done correctly and on time.
• Ability to grow other leaders.
• Humility and self-confidence.
• Experience with Microsoft Office.

Benefits

• Medical, Dental & Vision Insurance.
• Domestic Partnership Benefits.
• Paid Parental Leave.
• FSA and HSA with Employer Contribution.
• Commute Benefit Program.
• Retail Savings 401(k) with company match.
• Employee Assistance Program.
• Paid Time Off.
• Discount Program.
• Flexible Work Schedule.

Pay

$80,000 - $90,000 base salary range + bonus potential based on location, skills and qualifications. Compensation offered is subject to local wage and hour laws.

Schedule

Must have the ability/stamina to work a minimum of 50 hours a week. Ability to stand/walk for 9-10 hours per day. Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally. Must be able to work in both warm and cool environments, indoors and outdoors. Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Must have excellent communication skills in English (some markets require Spanish).