District Manager

About the role

As the District Manager, you will embody business ownership, setting a benchmark for excellence while inspiring your team to embrace new opportunities, safeguard our customer base, and expand market share. This position is primarily field-based, requiring active engagement in operations, customer interactions, and employee development, with necessary travel between locations. Experience in the propane or oil and gas industry would be beneficial.

Responsibilities

• District Leadership & Business Ownership: Act as the business owner for the district, taking full accountability for the district’s P&L, budget management, safety performance, sales growth, and personnel development.
• Field Operations & Customer Interaction: Engage directly with field operations to ensure smooth daily operations, develop and maintain customer relationships, and resolve any issues that arise to drive customer satisfaction and retention.
• Employee Management & Development: Select, train, and coach district employees, fostering a culture of teamwork, continuous learning, and high performance. Create and sustain an environment that supports employee morale and engagement, ensuring the development of talent within the district.
• Safety & Compliance: Ensure district operations comply with company safety standards, DOT regulations, and other applicable laws. Continuously monitor safety performance and ensure all locations are adhering to safety protocols and regulations.
• Customer Service & Retention: Instill and uphold a customer service culture that emphasizes customer retention, building strong relationships, and ensuring customer loyalty. Identify and implement opportunities to improve service levels and expand market share.
• Sales & Market Expansion: Drive sales growth within the district, capturing new business opportunities and expanding market share. Monitor competitor activity and market trends to stay ahead of industry shifts and customer needs.
• Performance Management: Set clear performance goals for each location within the district, ensuring alignment with overall company objectives. Review performance regularly, providing feedback, support, and development opportunities to employees.
• Travel & Multi-Location Management: Travel between district locations as needed to ensure operational success, assess challenges, and provide leadership support. Manage resources effectively to meet operational demands and customer expectations.
• Team Leadership & Culture: Inspire and motivate the team to embrace new opportunities, champion the district’s vision, and achieve business goals. Serve as a role model for leadership, accountability, and operational excellence.

Qualifications

• Bachelor’s degree or equivalent experience in lieu of a degree
• DOT or propane gas experience
• CDL with hazmat endorsement
• Solid understanding of distribution and dispatching
• Solid understanding of expense management concepts
• Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers
• Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
• Applicants must not now, or any time in the future, require sponsorship for an employment visa

Work Environment: This is a field-based, hands-on leadership position. Travel between district locations is required. The role may involve extended hours, including evenings and weekends, depending on operational needs and customer requirements.

Benefits

• Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
• Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
• Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
• Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
• Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
• Employee Perks: Referral program, employee discount programs, and propane savings