District Manager

About the role

A District Manager manages all facets of operations for multiple optical offices within a designated district, including daily office operations, team member management, budgetary and inventory controls, while maintaining the highest level of patient service and ensuring the Total Patient Experience is visible across locations. Work is primarily performed in a standard office or clinical setting, with travel to other locations as needed.

Responsibilities

• Direct and execute overall sales and profitability of more than one office location through effective execution of Total Patient Experience (TPE).
• Oversee day-to-day operations of skilled optometric offices in the designated district, providing regular coaching and hands‑on support to ensure effective operation and patient experience.
• Analyze office financial data and make recommendations for retail‑side improvements to boost profitability.
• Conduct site visits to verify offices meet operational standards and provide immediate hands‑on feedback and corrective action.
• Provide regular reporting to the Regional Director, Regional VP, HR, Marketing, and Finance.
• Regular travel with some overnight travel required.
• Perform other duties as necessary or in the best interest of the organization.

Requirements

• High school diploma or GED required.
• Associate’s or Bachelor’s degree in Business Administration or Healthcare Management preferred.
• Physical demands: frequent walking (75%), sitting (50%), standing (50%), regular bending, stooping, reaching (25‑50%); ability to lift/carry/push/pull up to 25 lbs; strong fine motor skills and full use of hands; constant grasping, writing/typing, technology use; visual and auditory acuity (including color, depth, peripheral vision, focus adjustment) required 100% of the time; occasional driving or climbing may be necessary.

Qualifications

• Previous optical management experience preferred.
• Industry‑related experience beneficial.
• Favorable result on background check as required by state.

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.