District Manager

About the role

A District Manager is responsible for managing all facets of operations for multiple optical offices within a designated district. This includes but is not limited to; the daily operation of an office, team member management, budgetary controls and inventory controls while maintaining the highest level of patient service. Ensuring our patients have the best experience is a priority; The Total Patient Experience will be visible in all locations.

Responsibilities

• Direct and execute the overall sales and profitability of more than one office location through the effective execution of Total Patient Experience (TPE).
• Oversee day-to-day operations of our skilled optometric offices in the designated district, provide regular coaching and hands-on support to ensure effective operation and patient experience.
• Analyze office financial data and make recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.
• Conduct site visits in order to ensure offices are functioning and meeting operational standards as well as provide immediate hands-on feedback and action to meet standards.
• Provide regular reporting to the Regional Director, Regional VP, HR, Marketing, and Finance.
• Regular travel with some overnight travel is required.
• Performs other duties that may be necessary or in the best interest of the organization.

Qualifications

• High school diploma or GED required
• Associates or Bachelor's degree in Business Administration or Healthcare Management preferred
• Previous optical management experience preferred
• Industry related experience will be beneficial
• Favorable result on background check as required by state

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Demands

• This role requires a variety of physical activities to effectively perform essential job functions.
• The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%).
• Employees must be able to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time.
• Occasional driving or climbing may also be necessary.

Location

Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities.