District Manager

Responsibilities

As a District Manager at Critter Control, you lead both sales and service operations across your territory. You drive growth, coach and develop teams, and ensure high-quality, compliant service delivery. You are responsible for achieving district performance goals, supporting sales execution, and maintaining strong customer relationships while overseeing overall operational and financial performance.

This position covers Eastern Maryland and Delaware. You Will Thrive In This Role If You

• hold yourself to high standards
• enjoy building relationships and creating a bond and rapport with your team members and customers
• have great time management skills
• have a “yes” approach to customer service and are able to provide that high level of service to all existing, future, and past customers

Your Daily Duties Include:

• Ensure adherence to all company policies, state and federal laws applicable to all facets of our industry to include but not limited to: Dept. of Agriculture, Dept. of Natural Resources, OSHA, EPA, division of Wage and Hour, etc.
• Assuring that all subordinates are properly registered in required categories and attaining their required hours of ongoing education
• Training of employees in and application of wildlife biology, entomology, administration, policies and procedures, fleet and equipment, maintenance and upkeep, time management, ethical business practices, pride, quality service, and customer satisfaction
• Control expenses in all areas and establish a system for approval to monitor
• Management of field staff
• Effective route management and growth within company guidelines
• Development of current management staff and field personnel
• Timely completion and submission of necessary paperwork and documentation
• Recruitment and hiring of new talent
• Continuous profit improvement
• Outstanding customer service
• Quickly resolve customer issues and concerns

Qualifications

• A high school diploma or equivalent; college degree is a plus
• A valid driver’s license
• Minimum 2 years management experience
• Sales, military or job-related experience
• Hired candidates must reside or relocate central to their assigned region
• Strong problem-solving skills and attention to detail
• Proficiency in using several types of software and applications

What We Offer

• Competitive Annual Salary: $80,000 - $85,000 / Annually plus bonus opportunity
• Company vehicle, cell phone and tablet
• Comprehensive training programs as the industry leader
• Initial uniforms provided and/or compensated by Company
• Comprehensive benefits package including medical, dental, vision & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards