District Manager

Description

We’re on a mission to build the best car wash operation in Florida — and we’re looking for a leader hungry to own it.

We’re scaling from 8 to 30+ locations, and growth like that is earned through relentless execution, accountable leaders, and a standard that holds everywhere. This is one of the most exciting chapters in our company’s story, and this role sits right at the center of it.

About the role

This role owns multi-site performance. You’re responsible for up to 10 sites performing at a premium level across operations, people, and profitability. Head Office sets the standard; you bring it to life across every site in your district — and you’ll have real influence over how we operate as we scale.

Responsibilities

• Drive operational excellence, customer experience, and profitability (NOI) across every assigned site
• Spot what’s holding a site back and drive it to resolution — fast
• Build the discipline that keeps issues from coming back
• Lead, coach, and hold Site Managers strictly accountable for performance and professionalism
• Own retention, stability, and team effectiveness across your district
• Drive timely, well-documented recommendations on hiring, advancement, and termination — with cross-functional alignment and final approval per company standard
• Partner with the District HR Manager, who owns recruiting, workforce planning, and training systems; you own the field outcome, not the people machinery
• Address underperformance early and document it thoroughly
• Control labor, scheduling, and expenses to protect site profitability
• Drive alignment to labor targets and eliminate avoidable overtime — within the pay period, not after
• Hold Site Managers accountable for labor and expense performance
• Uphold company standards consistently across every site
• Deliver a consistent, premium standard everywhere
• Partner with maintenance leadership to keep preventative maintenance on schedule and eliminate recurring equipment failures and preventable downtime
• Ensure a uniform, high-quality experience across all sites
• Read complaints, damage trends, and service data as early signals — and act early
• Confirm promotions and marketing are executed correctly in the field
• Conduct structured weekly visits to each site — arrive prepared, verify standards, document findings, and drive accountability

Requirements

• 5+ years leading multiple sites simultaneously (car wash, retail, service, QSR, fitness, automotive, or similar high-volume hourly operations)
• A demonstrated track record improving site-level performance — labor, NOI, retention, or customer metrics — across more than one location
• A bias for action: you solve problems at the source instead of escalating them
• Strong financial literacy across labor, P&L, and staffing outcomes
• Proficiency with standard business and operational software (Microsoft Office or similar)

What You Bring

You’ll report directly to the COO. Performance & Execution
Drive operational excellence, customer experience, and profitability (NOI) across every assigned site
Spot what’s holding a site back and drive it to resolution — fast
Build the discipline that keeps issues from coming back
Leadership & Team Performance
Coach, lead, and hold Site Managers strictly accountable for performance and professionalism
Own retention, stability, and team effectiveness across your district
Drive timely, well-documented recommendations on hiring, advancement, and termination — with cross-functional alignment and final approval per company standard
Partner with the District HR Manager, who owns recruiting, workforce planning, and training systems; you own the field outcome, not the people machinery
Address underperformance early and document it thoroughly
Labor & Financial Ownership
Control labor, scheduling, and expenses to protect site profitability
Drive alignment to labor targets and eliminate avoidable overtime — within the pay period, not after
Hold Site Managers accountable for labor and expense performance
Operational Discipline
Uphold company standards consistently across every site
Deliver a consistent, premium standard everywhere
Maintenance & Uptime
Partner with maintenance leadership to keep preventative maintenance on schedule and eliminate recurring equipment failures and preventable downtime
Customer Experience & Brand
Ensure a uniform, high-quality experience across all sites
Read complaints, damage trends, and service data as early signals — and act early
Confirm promotions and marketing are executed correctly in the field
Field Presence
Conduct structured weekly visits to each site — arrive prepared, verify standards, document findings, and drive accountability

Compensation & Benefits

• Base salary of $80,000–$90,000, plus a performance bonus tied to a share of your district's NOI; total target compensation of $95,000–$120,000
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off

Why This Role

• Direct ownership of performance across multiple locations, at the exact moment we scale
• A high-impact seat in a company scaling aggressively across Florida
• A clear operating structure with defined Ops, Talent, and Maintenance partnership
• Real room to grow into broader leadership as we expand across Florida!