District Manager

About Us

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: Listen to our associates, recognize them, and give them room to growInvest in our associates to help them become the best version of themselvesApproach every important decision with our associates in mindCelebrate our associates’ successes and encourage them to raise the bar even higher

Summary Of Responsibilities

The district manager is responsible for the overall operations of several properties, ensuring the efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting and ensuring a positive experience for the residents, associates and property owners in conjunction with the property leadership team.

Primary Responsibilities And Objectives

• Oversee the operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection and delinquency management), property P&L, and property marketing in accordance with company standards.
• Ensure a high level of client customer satisfaction.
• Manage the full associate life cycle including recruiting, mentoring, and performance management.
• Create strategic marketing plans to attract and retain residents in conjunction with the Avenue5 marketing team.
• Help establish, communicate and administer the properties’ annual budget.
• Review and understand each property’s P&L statements and general ledger.
• Compose necessary reports for the property owners and Avenue5 leadership.
• Understand the operational guidelines for each property established within the Property Management Agreement.
• Regularly inspect the properties within the assigned portfolio to ensure the highest level of curb appeal, office and maintenance operations, and competitive market positioning.
• Respond to escalated resident complaints and issues and serve as liaison to residents and the corporate office.
• Oversee all sites’ natural disaster and emergency evacuation plans.
• Manage, promote, and maintain all site level risk management initiatives, associate safety records, and property loss claims.
• Other responsibilities as assigned by management.

Education And Experience

• High School diploma or equivalent is required.
• Bachelor’s degree is preferred.
• Five to ten years of property management experience is required.
• Three to five years of direct management experience is required.
• Prior experience in Yardi or another equivalent property management system is required.
• Real estate license as required by state or local law.
• Understanding of HUD and/or loan assistance process is preferred.
• Knowledge of P&L Statements, GL’s, budgeting, etc. is required.
• Three to five years of ownership level responsibilities of resident rental lifecycle activities is required.

Skills And Requirements

• Ability effectively interact with residents, suppliers, other associates, and clients.
• Ability to create a climate in which associates what to do their best by leading and communicating a shared vision with associates and providing coaching and development.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• High degree of initiative and problem-solving ability.
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Ability to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
• Ability to write reports