District Manager

About the role

America’s Best, part of National Vision, is seeking a District Manager to lead operational and strategic activities across a specified territory. The role focuses on delivering quality eye care and eyewear while driving sales, profitability, and customer service excellence.

Responsibilities

• Drive profitable sales through business analytics, financial opportunities, and strategic alignment to maximize results and profitability.
• Execute business plans and programs to deliver desired sales and profit outcomes with high customer service standards.
• Foster a customer-focused culture by resolving escalated issues and training managers to meet or exceed service standards.
• Optimize store operations for efficiency and compliance with company policies, safety protocols, and operational guidelines.
• Lead store visits focused on business analysis, team development, product presentation, and process improvement to drive high performance.
• Maintain professional relationships with doctors and regional leadership, providing progress reports on financial and customer service goals.
• Analyze reports to identify trends and proactively address potential problems.
• Ensure quality standards are met and work with staff to reduce remakes.
• Oversee effective merchandising, marketing, and pricing promotions according to brand and company standards.
• Ensure visual merchandising is implemented and maintained across all stores.
• Maintain frequent contact with store management to discuss leadership and team performance.
• Manage staffing guidelines, forecast needs, recruit, select, and retain high-caliber staff.
• Assess managers for talent opportunities, proactively plan for vacancies, and lead, coach, and mentor a team of managers toward goal attainment.

Requirements

• College degree or equivalent work experience.
• 6+ years of retail management or operations experience.
• 2–4 years of multi-unit retail management or operations experience.
• 4–6 years of proven experience as a general manager, assistant manager, or similar managerial role in retail and/or the optical industry.
• Experience writing reports, business correspondence, and procedure manuals.
• Knowledge of the optical industry required.
• ABO and NCLE certification preferred.
• Ability to travel throughout the district; $700 monthly car allowance plus reimbursement for business mileage.

Benefits

• Health & Dental Insurance
• 401k Retirement Savings
• Flexible Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Focus on Professional Growth and Career Fulfillment
• Training Programs and Educational Courses