District Manager

About the role

The District Manager provides leadership to operational and organizational leadership of their assigned district within a specific region. This role will directly manage multiple stations/offices P&Ls to meet or exceed profitability and growth objectives in an efficient and high-quality manner. The District Manager will recruit, develop, and motivate staff to meet or exceed client expectations, ensuring all stations have the necessary tools, best practice processes, and strategy to succeed and expand business levels in both domestic and international product lines. This role partners with corporate operations and the product team to implement and execute corporate strategy, building upon the "One Team, One Vision" approach.

Responsibilities

• Actively manage Profit and Loss (P&L) metrics of stations/offices within the assigned district, collaborating with local leadership on strategy to meet or exceed growth, service, and profitability objectives.
• Provide guidance to stations and teams on general leadership, communication, performance management, margin management, revenue opportunities, and KPI execution.
• Effectively communicate with internal stakeholders through proactive partnership and networking among vertical and corporate support functions.
• Align on sales strategy in partnership with the Regional Sales Director to meet or exceed budget expectations.
• Support solution development to execute and deliver on client expectations, driving growth in both international and domestic products.
• Recruit, hire, train, and develop the team to ensure company expectations are met; manage underperformance as necessary.
• Establish a consistent cadence of office/station visits, operational reviews, one-on-one training/coaching, and communication with local leadership to effectively coach, develop, and motivate the team through performance KPIs, metrics, and goals.
• Develop and execute the operational and cultural strategy of AIT, implementing company operating processes and procedures uniformly for efficient and profitable market management.
• Oversee and support general facility building needs, including safety, security, training, HR policy compliance, cultural goals, and general maintenance/upkeep.
• Ensure operational teams remain compliant with regulatory agencies (TSA, customs, and other governmental agencies).
• Perform other duties as assigned and comply with all policies and standards.

Requirements

• High School Diploma or GED equivalent (Required).
• Bachelor’s Degree in Business & Economics, Supply Chain, or a related field (Preferred).
• 5+ years of multiple station management experience, including profit and loss, local leadership, and operational staff (warehouse and support staff) (Required).
• 5+ years of people management and leadership experience (Required).
• 7+ years of experience with diverse freight forwarding products, including domestic, logistics, and international product (Required).

Skills

• Ability to develop highly collaborative and productive internal relationships.
• Process-driven with a focus on continuous improvement.
• Demonstrated success in achieving or exceeding sales and profitability objectives across multiple locations.
• Highest attention to detail and willingness to provide support at all levels.
• Ability to meet deadlines in a fast-paced environment.
• Excellent written and oral communication, and interpersonal skills.
• Advanced knowledge of Microsoft Office suite.

Qualifications

• IATA certification (Preferred).
• DG certification (Preferred).
• Forklift certification (Preferred).

Benefits

• Medical, prescription, and dental coverage.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
• Vision, life, AD&D, and disability insurance.
• Supplemental health and pet insurance.
• 401(k) retirement plan and tuition reimbursement.
• Paid parental leave.
• Employee support programs.
• Eligibility for a bonus based on business and/or individual performance metrics (dependent on position).
• 10 to 20 days of vacation annually (depending on tenure).
• 2 personal days, 1 floating holiday, 5 sick days, and 5 volunteer hours annually.
• 6 company holidays plus Veterans Day for Veterans.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets worldwide for selling or procuring raw materials, components, and finished goods. For over 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships across industries, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. Services also include customs clearance, warehouse management, and white glove services. AIT operates more than 150 worldwide locations in Asia, Europe, and North America.