District Manager

AEG is building careers, developing leaders, and making a meaningful difference in communities through great eye care. This role offers autonomy to make an impact while receiving support to succeed, with a focus on collaboration, authenticity, and continuous learning.

About The Role

As a District Manager, you will inspire and support leaders across multiple practices to develop their teams, deliver exceptional patient care, and achieve business results. You will create an environment where people feel seen, supported, challenged, and celebrated, balancing accountability with compassion.

• Strengthen leadership capabilities by identifying and developing emerging talent, supporting succession planning, and preparing leaders for expanded responsibilities.
• Support talent strategy to attract, retain, and develop high-performing teams, ensuring strong pipelines for practice performance and leadership growth.
• Promote a culture of continuous improvement, innovation, and growth mindset to build engaged teams.
• Coach practice leaders on service behaviors, care expectations, and team engagement routines to create consistent, patient-centered experiences.
• Foster a positive team environment where practice teams feel supported, accountable, and equipped to deliver exceptional care.
• Conduct regular practice visits to evaluate business performance, patient experience, team engagement, and leadership effectiveness, providing coaching on opportunities for improvement.
• Translate regional and company priorities into clear district-level action plans with measurable expectations and follow-up.
• Analyze key performance indicators (KPIs) such as sales, revenue, conversion, continuity of care, labor, productivity, patient experience, and staffing to identify trends, risks, and opportunities.
• Identify business barriers, operational risks, talent gaps, service gaps, and compliance issues, providing field insights and recommended solutions to leadership.
• Partner with practice and district leadership to elevate provider alignment, continuity of care, patient experience, and overall practice performance.
• Lead district execution of company initiatives, training launches, operational changes, technology updates, acquisitions, and market expansion efforts while ensuring adoption and sustainability.
• Support market growth, new practice openings, acquisitions, and expansion by partnering with regional leadership and cross-functional teams to plan readiness activities and align practice teams.
• Champion district-wide change initiatives to improve operational performance, team engagement, and business results.
• Manage district performance related to sales, profitability, labor, controllable expenses, inventory controls, discounting practices, loss prevention, and operational compliance.
• Support additional operations projects, district initiatives, or regional priorities as assigned.

Requirements

• 5+ years of multi-unit leadership experience in optical, healthcare, retail, hospitality, or comparable service/operations leadership.
• Prior District Manager or Practice Manager leadership experience preferred.
• College degree preferred; equivalent leadership and multi-unit operations experience may be considered.
• Demonstrated ability to lead, coach, develop, and hold leaders accountable across multiple locations.
• Strong understanding of business operations, patient care, optical performance, practice flow, team development, and service execution.
• Ability to analyze business results, identify trends, connect data to behaviors, and build practical action plans.
• Strong communication, coaching, observation, facilitation, and follow-up skills.
• Ability to influence, align, and lead through others across multiple practices, brands, and support functions.
• Strong planning and organizational skills with the ability to manage competing priorities across a district.
• Ability to operate in ambiguity, use sound judgment, solve problems, and adapt to changing business needs.
• Ability to travel regularly within assigned district, typically 50–75% of the time.

Benefits

• 401(k) with company match
• Medical, dental, vision, life, short-term disability (STD), and long-term disability (LTD) benefits
• Employee vision discount program
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid time off
• Paid holidays

Physical Demands

• Ability to utilize office and practice equipment.
• Prolonged sitting, standing, and walking.
• Ability to travel between practice locations.
• Ability to move throughout practices to observe patient flow, team needs, and operational execution.
• Ability to lift up to 10 lbs.