District Contract Security Manager - Airport
Allied Universal · Lihue, HI · 3 wk ago
On-siteInformation Technology$95k–$115k/yrFull-time
Responsibilities
- Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.
- Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
- Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property.
- Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams.
- Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies).
Qualifications
- Have at least three (3) years of supervisory experience at the middle-management level, no lower than Lieutenant, in a certified law enforcement organization, unless otherwise approved by the State Contract Administrator.
- Possess strong communication skills and be able to work effectively and collaboratively with HDOT, the public, aircraft operators, tenants, concessionaires, and other airport user groups.
- American Association of Airport Executives ACE-Security certification, or equivalent as approved by the State Contract Administrator, is required within 12 months of being appointed to the position.
- The DCSM must be pre-approved by the State Contract Administrator.
- TSA Mandated Recognized Training Requirement — graduation from and documentation for meeting Peace Officer Standardized Training (P.O.S.T.) requirements, including: Certified State law enforcement recruit training, Certified County law enforcement recruit training, Federal law enforcement training. Programs approved by the State Contract Administrator or ASC.
- Meet all requirements for CSS, including being commissioned as a Law Enforcement Officer (LEO), unless otherwise approved by the State Contract Administrator.
- Licenses and certifications are subject to state and/or local laws and regulations and may be required prior to employment.
- Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business.
- Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
- Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
- Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
- Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner.
- Proficiency in web-based applications and computer systems, including Microsoft Office.
- Able to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
- Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.).
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Enrollment in our company’s 401(k) plan, subject to eligibility requirements.
- Eight paid holidays annually, five sick days, and four personal days.
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
- Pay: $95,000.00 to $115,000.00 yearly.
Company
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.