District Branch Manager

About the Role

Hussmann is a world leader in manufacturing, selling, installing, and servicing merchandising equipment and refrigeration systems to customers worldwide. The customer base includes supermarkets, mass merchants, warehouse clubs, convenience stores, drug stores, and food service.

Responsibilities

• Manage all aspects of a service and installation organization, including responsibility for driving operational excellence and continuous improvement through special projects.
• Have P&L responsibility (ensuring that Branch Financial Model targets are achieved).
• Oversee sales of service and install product offerings.
• Ensure adherence to administrative policies and the leadership and development of staff.
• Oversee internal and external customer satisfaction, including identifying customer needs, investigating concerns, providing solutions, and providing executive level communication.
• Cultivate new business opportunities in current or adjacent markets to achieve growth and sustainability.
• Manage multiple branch operations to meet sales and operating income goals, using balanced scorecard metrics to target improvements.
• Maintain an understanding of the Branch Financial Model and use the Model to manage the Service and Installation Department to an Operating Income target.
• Develop Territory Annual Operating Plan (AOP) and maintain forecast to and manage service and installation businesses to ensure AOP targets are achieved.
• Develop and lead team to facilitate an environment where employees are empowered and willing to initiate process improvements within Branch Operations.
• Direct development for the district, to include support and execution of performance management, succession preparation, and coaching employees.
• Develop and manage the safety culture and behaviors across all levels of branch organization and external contractors; including active participation in safety committees, site visits, inspections, communications, and investigations.
• Collaborate with internal partners in Human Resources, Finance, Corporate Sales Teams, and Safety to ensure quality and compliance to policies, procedures, and regulations.
• Perform additional responsibilities as assigned.

Qualifications

• Bachelor's degree required or High School Diploma/GED with 5+ years of applicable experience.
• 5-10 years of related experience.
• Background in management/supervisory function, in addition to oversight of P&L responsibilities of multiple operations.
• Working knowledge of basic refrigeration or knowledge of commercial refrigeration and HVAC is helpful.
• Ability to successfully manage multiple, competing tasks.
• Strong verbal and written skills required.
• Flexibility to work outside of normal working hours.
• Valid driver's license and safe driving record.
• Travel within region as required.

Benefits

• Health Benefits – Medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• 401(k) Plan – Company matching contributions with immediate vesting.
• Paid Time-Off – Paid time off, stewardship, and parental leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs – EAP, virtual health management, chronic condition, and tobacco cessation.

Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.

This response is AI-generated, for reference only.