Distribution Coordinator II

About the role

This position manages specific functions of the warehouse and operations including warehouse, temporary contracted workers, carriers, and/or company drivers including receipt, inventory, material handling, and safety of goods coming through the warehouse. Provides general oversight of operations that ensures a safe, reliable environment, and works with internal and external contacts to ensure accurate management, routing, and delivery of inventory.

Responsibilities

• Manage the daily warehouse operations of processing inventory in compliance with established internal controls; ensure the timely and accurate processing of goods to customers and/or vendors and the maintenance, cleanliness, and proper environment of the warehouse
• Build and maintain positive professional relationships with personnel to minimize turnover and maximize ongoing productivity
• Aid with on-time service and meet customer requirements, including managing exceptions on freight and ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
• Communicate operational safety standards, warehousing, material handling, and shipping requirements; take proactive steps to create a positive safety culture at their accounts by enforcing company policies, ensuring compliance, and company safety requirements are being met
• Work with personnel and/or drivers to resolve service issues, routing receipt, inventory, material handling, and safety of goods coming through the warehouse, etc. as they occur throughout the day and, where necessary, when on call; May coordinate warehouse resources in order to maintain working processes
• Maximize efficiency of operations and profitability, make recommendations for continuous improvement, and measure key performance indicators for both operations and warehouse processes
• Utilize personnel management including training and orientation of personnel, and assistance with internal and third-party (customer) systems
• Fill in for absent or unavailable personnel and on special projects related to optimizing operations and achieving profitability
• Assist warehouse workers with duties including but not limited to operating loading/unloading vehicles, preparing goods and materials, and processing receipts, inventory, etc.
• Assist in yard management as part of daily tasks

Qualifications

• High School Diploma/GED AND 2-3 years of experience in transportation/logistics, business administration, account management, &/OR equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed
• Demonstration of the following skills and abilities through education, certifications, military, or other experiences: Customer service skills, Ability to process information with high levels of accuracy, Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level, Ability to accurately analyze situations and reach productive decisions based on informed judgment, Ability to adapt to changing environments, Ability to establish and maintain healthy working relationships with clients, vendors, and peers, Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner, Effective communication skills, Ability to influence &/OR

Skills

Customer service skills
Ability to process information with high levels of accuracy
Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to adapt to changing environments
Ability to establish and maintain healthy working relationships with clients, vendors, and peers
Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
Effective communication skills
Ability to influence

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure (includes vacation and sick time)
• Six weeks of paid maternity leave along with two weeks of paid parental leave
• Six paid holidays annually