Distribution Coordinator II

Job Summary

Under general supervision, this position manages specific functions of the warehouse and operations, including warehouse, temporary contracted workers, carriers, and/or company drivers. Responsibilities cover receipt, inventory, material handling, and safety of goods moving through the warehouse. The role provides oversight to ensure a safe, reliable environment and works with internal and external contacts to manage accurate routing and delivery of inventory. Incumbents must be able to work any shift—including day, night, and weekend—to meet operational demand, and occasional travel for training, meetings, and account coverage may be required.

Key Responsibilities

• Manage daily warehouse operations, processing inventory in compliance with internal controls and ensuring timely, accurate handling of goods for customers and vendors.
• Maintain warehouse cleanliness, proper environment, and safety standards.
• Build and maintain positive professional relationships with personnel to minimize turnover and maximize productivity.
• Assist with on‑time service, meet customer requirements, and manage freight exceptions, ETA adjustments, and other road‑related factors.
• Communicate operational safety, warehousing, material handling, and shipping requirements; enforce company policies and ensure compliance with safety standards.
• Resolve service issues with personnel and drivers, including routing, receipt, inventory, material handling, and safety concerns throughout the day and when on call.
• Coordinate warehouse resources to maintain efficient processes.
• Perform administrative duties such as payroll, Net‑Revenue budget management, safety event reviews, filing, defect documentation, pay issue resolution, invoicing, and creation of operational or financial reports.
• Maximize operational efficiency and profitability; recommend continuous improvements and measure key performance indicators for operations and warehouse processes.
• Utilize personnel management, including training, orientation, and assistance with internal and third‑party systems.
• Fill in for absent personnel and contribute to special projects aimed at optimizing operations and profitability.
• Assist warehouse workers with loading/unloading vehicles, preparing goods, processing receipts, inventory, and related tasks.
• Support yard management as part of daily duties.

Qualifications

Minimum Qualification:

• High School Diploma/GED.
• 2–3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
• Ability to work across multiple shifts, including nights and weekends.
• Customer service skills.
• High accuracy in processing information.
• Ability to anticipate, recognize, and effectively address conflicts.
• Strong analytical and decision‑making abilities.
• Adaptability to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Capability to meet or exceed team/driver needs and provide excellent service.
• Effective communication skills.
• Ability to influence.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field.
• 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
• Experience in distribution and warehouse operations.
• Experience training others.
• Physical ability to lift/move appliances up to 100 pounds.

Pay

The expected starting pay range for this position is $60,000 – $75,000. Compensation factors such as skills, education, experience, geography, and other qualifications may affect the final salary. The role may be eligible for annual bonuses and incentives based on profitability or volume, in accordance with the company’s bonus and incentive plans. This position is not eligible for employment‑based sponsorship.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance.
• Short‑term and long‑term disability coverage.
• Paid time off commensurate with tenure (vacation and sick time).
• Six weeks of paid maternity leave and two weeks of paid parental leave.
• Six paid holidays annually.

Education

• Bachelor’s: Business Administration/Management
• Bachelor’s: Logistics Management
• Bachelor’s: Supply Chain Management
• Bachelor’s: Transportation Logistics
• GED (required)
• High School diploma (required)

Work Experience

• Business administration
• Customer service / account management
• Transportation / logistics