Distribution Center Supervisor

About the role

Open the Door to Your Future with Clopay Corporation & CornellCookson At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business. Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond. By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers. We currently have an opening for a Distribution Center Supervisor in our Salt Lake City location.

Responsibilities

• Make customer service and customer satisfaction a high priority.
• Assist CSR's with elevated customer issues.
• Administer order entry control and pricing policies consistent with company guidelines.
• Hire, train and develop employees to work productively with high sense of urgency and positive customer service attitude.
• Manage inventories to achieve high service level, planned inventory turns and minimize slow moving inventory.
• Administer division price policy consistent with division guidelines
• Manage expenses and operating ratios to perform at or better than budget.
• Work closely with manufacturing plants to assure product availability is on time and complete.
• Order product for Distribution Center from various sources.
• Communicate with customers both in person and on the telephone, while executing superior customer service and communication skills.
• Assist in pricing of quotes and orders under automation system controls.
• This is a working supervisor position and requires working in the warehouse daily, lifting 50lbs frequently, bending, twisting and climbing.

Qualifications

• A Bachelor's degree is preferred or combination of experience and education.
• A minimum of 2 years supervisory experience, preferably in a Warehouse or Distribution Center setting.
• Forklift experience/certification is required.
• Ability to lift up to 50 lbs. on a routine basis and 75 lbs. occasionally.
• Ability to stand, bend, twist and climb frequently.
• Good computer skills.
• Outstanding customer service skills.

Benefits

• We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce.
• At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.
• Our Team Members Thrive Because We Prioritize Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
• A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
• Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
• A Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
• Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
• Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work.