Distribution Center Supervisor
Phillips Industries · West Chester, OH · 2 days ago
On-siteManagementFull-time
About the role
Phillips Industries is seeking a 2nd Shift Distribution Center Supervisor to lead warehouse operations at its Cincinnati facility during second shift hours (3:30 PM to 12:00 AM). This role serves as the primary on-site point of accountability, overseeing receiving, inventory management, order fulfillment, safety, and team leadership to ensure operational efficiency and accuracy.
Responsibilities
- Leadership & Team Development
- Supervise, coach, and support second-shift warehouse employees, including work assignments, attendance, productivity, conduct, performance, and compliance with company policies.
- Assign daily priorities, monitor performance and task completion, and adjust assignments based on operational needs.
- Train and develop employees on responsibilities, equipment, systems, processes, and safety procedures; provide coaching and additional training as needed.
- Support employee onboarding and promote accountability, teamwork, and a positive work environment.
- Provide performance feedback and partner with management on employee performance or conduct matters.
- Lead daily shift meetings to communicate priorities, expectations, and operational updates.
- Warehouse Operations
- Manage second-shift picking, packing, staging, shipping, replenishment, and material movement based on customer requirements, inventory availability, workload, and shipping commitments.
- Monitor workflow, staffing, productivity, and workload; adjust priorities and assignments to meet operational demands.
- Ensure inventory is accurately stocked, organized, and maintained in designated locations.
- Monitor open and priority orders to ensure timely and accurate processing and shipment.
- Maintain warehouse cleanliness, organization, building security, and operational readiness for the following shift.
- Inventory Control
- Perform and oversee cycle counts and inventory audits; investigate discrepancies and implement corrective actions.
- Ensure accurate picking, packing, labeling, shipping, scanning, system transactions, and material movements.
- Investigate inventory and shipping errors, identify root causes, and implement corrective actions.
- Support continuous improvement efforts related to inventory accuracy, order quality, and warehouse efficiency.
- Safety & Compliance
- Promote a safe work environment and ensure compliance with company policies, safety procedures, warehouse standards, and established work instructions.
- Monitor employee, visitor, vendor, and driver access and ensure restricted areas, doors, gates, docks, and other access points remain secure.
- Respond to injuries, accidents, unsafe conditions, security concerns, and facility emergencies; document and escalate incidents according to established procedures.
- Conduct routine safety observations and inspections, participate in accident investigations, and support equipment and forklift training.
- Ensure work areas, docks, aisles, emergency exits, and common areas remain organized and free of hazards.
- Equipment Operation
- Operate warehouse equipment as needed, including Reach Trucks, Cherry Pickers, Sit-Down Forklifts, Pallet Jacks, Stretch Wrap Machines, Packaging Equipment, and other assigned equipment.
- Communication & Reporting
- Provide daily shift handoffs covering attendance, safety, order status, inventory or shipping issues, equipment or facility concerns, and priorities for the next shift.
- Communicate and escalate significant operational, staffing, inventory, safety, or facility concerns to management.
- Track key warehouse performance metrics and collaborate with Operations, Inventory Control, Customer Service, and other departments to support business objectives.
Requirements
- High school diploma or equivalent
- Minimum 3 years of warehouse experience
- Prior experience as a Lead, Team Lead, or in a supervisory role
- Experience operating warehouse equipment
- Strong organizational and problem-solving skills
What Sets You Apart
- Certified forklift/equipment operator with experience across multiple machine types (reach trucks, cherry pickers, sit-down forklifts)
- Hands-on experience with warehouse management systems (WMS) and inventory scanning technology
- A track record of reducing shipping errors or improving inventory accuracy
- Experience leading safety initiatives, conducting inspections, or participating in accident investigations
- Strong communicator who can clearly hand off priorities and issues between shifts
- Ability to stay calm and decisive during emergencies or unexpected operational challenges
- Continuous improvement mindset, with experience identifying and implementing process efficiencies
- Comfortable balancing hands-on warehouse work with supervisory responsibilities
Benefits
- Medical, dental, and vision insurance
- Short-term and long-term disability coverage
- Life insurance
- 401(k) plan with a 4% company match that vests immediately