Distribution Center Dispatcher
We are currently looking for a Dispatcher (Distribution Center) to play a pivotal role in ensuring the efficient delivery of propane to our customers across diverse geographical areas and climates. As a Dispatcher, your primary responsibility will include assigning and scheduling Drivers for both daily and weekly propane deliveries.
Responsibilities
- Identify and recommend customer specific routing and demand forecasting changes
- Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers
- Assist with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc.
- Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers
- Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet
- Provide general administrative support as required (i.e. drafting internal communications, filing and relaying processes/procedures)
Benefits
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
Qualifications
- Minimum of 3 years of dispatching or related experience
- Minimum of a High School diploma or GED preferred
- Knowledge of fuel distribution concepts, practices and procedures including related government regulations
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
About the company
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!