Dispute Selection Specialist

Responsibilities

• Respond to Independent Dispute Resolution (IDR) requests in the IDR portal.
• Research claims to confirm eligibility for handling according to the No Surprises Act (NSA).
• Close cases based on the IDR determinations.
• Aid management with various tasks and assignments.
• Triage inquiries and questions from internal and external partners.
• Report any system issues.
• Meet daily production goals and performance objectives.
• Adhere to HIPAA guidelines and regulations.

Requirements

• Bachelor's degree preferred.
• Minimum 1 year of healthcare, health insurance, or customer service experience.

Skills and Abilities

• Excellent communication (written, verbal, and listening), interpersonal, and analytic skills.
• Experience with negotiations preferred.
• Knowledge and understanding of CMS1500 and UB04 Medical Claim Forms, medical coding, and proficiency in Microsoft Office products desired.
• Experience in billing, insurance, healthcare, or legal environments is a plus!

Benefits

• Multiple Health plan options.
• Company paid employee premiums for disability and life insurance.
• Parental Leave Policy.
• 20 days PTO to start / 10 Paid Holidays.
• Tuition reimbursement.
• 401k Company contribution.
• Company paid Short & Long term Disability plus Life Insurance.
• Professional development initiatives / continuous learning opportunities.
• Opportunities to participate in and support the company's diversity and inclusion initiatives.

Pay

TBD

Schedule

100% remote