Dispute Resolution Specialist
Central Bank · Jefferson City, MO · 2 wk ago
On-siteOTHRFull-time
About the role
Join the BankCard team as a Dispute Resolution Specialist. You will work directly with customers to resolve issues. No two days will be alike, as you will work on multiple diverse cases each day.
Responsibilities
- Receive and process dispute claims, reports, and general ledger balancing
- Work primarily with customers' phone calls
- Perform financial adjustments, account analysis, account security functions, and monitoring
- Prepare and enter all necessary forms and database entries while remaining compliant with all regulations