Dispenser Activation Governance Analyst

About the role

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Responsibilities

• Develop and enable go-to-market policies that are governed and followed by the KCP sales organization, KCP distributors, and third-party installation companies, supporting an annual budget of more than $9MM.
• Provide leadership with advice and counsel through timely, meaningful analysis of installation invoice activity, control findings, and related discretionary projects.
• Lead the dispenser installation invoice governance structure, including change management, operational, and escalation cadences with internal stakeholders and external partners.
• Oversee day-to-day validation of dispenser installation invoice backup to confirm completeness, reasonableness, and alignment to required documentation.
• Lead the invoice dispute, claw-back, and short-pay process from identification through resolution, ensuring documentation supports recovery actions and customer facing communications.
• Negotiate and resolve invoice disputes with third-party installers and distribution partners while maintaining strong business relationships and reinforcing compliance expectations.
• Lead the development of internal and external communications and training that drive enterprise-wide understanding of dispenser installation governance, invoice requirements, and compliance standards.
• Analyze installation spending, dispute trends, and escalation cost alignment to inform leadership decisions, strengthen governance, improve documentation quality, and reduce invoice variation.
• Key liaison with audit teams during annual reviews or targeted audits.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Supply Chain, Operations, or a related field; equivalent relevant experience may be considered.
• 7+ years of experience in chargeback, pricing or audit, preferably in a B2B environment.
• Ability to have difficult conversations with internal and external customers.
• Strong analytical skills and attention to detail, with the ability to identify anomalies, control gaps, invoice risks, and recovery opportunities.
• Strong communication and stakeholder management skills, including the ability to reinforce standards with internal partners and external vendors while maintaining productive business relationships.
• Experience building or improving work standards, checklists, training content, governance routines, and operational controls.
• Comfort using data tools such as Excel, SAP, Vistex, BI/Power BI, or similar systems.

Qualifications

• Led by Purpose. Driven by You.
• Total Benefits We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you. Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
• Flex That Works at Kimberly-Clark We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.