Dispensary Supervisor- Camp Washington

We need to output HTML fragment with sections: About the role? The posting includes "Why Join The Garden?" which is benefits? Actually "Why Join The Garden?" lists benefits: career advancement, leadership development, performance-based recognition, comprehensive cannabis compliance education, employee product discounts, Paid Time Off, Medical, Dental & Vision Benefits, 401(k) (if applicable), collaborative leadership team. That's benefits. We also have Position Summary (maybe About the role). Then "What You'll Do" with subsections: Lead the Team, Delivering an Exceptional Guest Experience, Drive Operational Excellence, Compliance & Risk Management, Business Performance, Performance Expectations (KPIs). Those could be responsibilities. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real content. We have content for About the role (Position Summary). Responsibilities (What You'll Do subpoints). Requirements (Required Minimum age... Preferred... Physical Requirements... Compliance Requirements). Benefits (Why Join The Garden? list). Schedule (Schedule: Flexible availability required including evenings, weekends, and holidays). Pay not mentioned, so omit. Skills maybe not separate; we could include under Requirements or Qualifications. But we need to follow instruction: use those headings only if content exists. We could put Requirements heading and include required and preferred etc. Could also have Qualifications heading but maybe redundant. Better to have Requirements and Benefits and Schedule and About the role and Responsibilities. We must not repeat job title. No Job ID. Remove boilerplate like EEO, etc. Also remove "Equal Opportunity Employer" etc. Also remove "Ready to Grow With Us?" etc (application instructions). Also remove navigation etc. We must preserve all substantive information. So we need to include all bullet points from Why Join The Garden? etc. Let's extract: About the role: Position Summary paragraph. Responsibilities: The "What You'll Do" sections with bullet points. We need to format as

• for any list of duties/requirements/benefits. So each bullet list under those headings should be
  • . For prose, use

    . We need to ensure we don't invent or summarize away detail. Keep all details. Let's parse the responsibilities sections: Lead the Team - Coach, develop, and motivate Budtenders - Conduct daily shift huddles focused on sales, promotions, compliance, and service - Deliver real-time coaching using observation and feedback - Assist with, onboarding, and training new employees (typo: "Assist with, onboarding, and training") - Foster a positive, inclusive, and high-performance culture - Recognize employee achievements while addressing performance concerns professionally Delivering an Exceptional Guest Experience - Ensure every guest receives friendly, educational, and compliant service - Resolve customer concerns quickly and professionally - Support sales initiatives while maintaining ethical cannabis recommendations - Promote loyalty enrollment, customer education, and product knowledge - Monitor wait times and customer flow throughout the day Drive Operational Excellence - Open and close the dispensary following company SOPs - Supervise daily cash handling and register accountability - Monitor inventory movement, replenishment, quarantined inventory, and vault organization - Complete daily operational checklists - Maintain merchandising standards and compliant promotional displays - Coordinate with Inventory Management on cycle counts and discrepancy investigations Compliance & Risk Management - Maintain strict compliance with: Ohio Revised Code Chapter 3780, Ohio Administrative Code 1301:18, Division of Cannabis Control regulations, Metrc inventory requirements, Company Standard Operating Procedures - Responsibilities include: Customer ID verification, Purchase limit monitoring, Secure product handling, Incident documentation, Inventory discrepancy reporting, Employee compliance coaching, Audit preparation, Security awareness and loss prevention Business Performance - Partner with leadership to improve store performance by monitoring: Average Order Value (AOV), Units Per Transaction (UPT), Loyalty enrollment, Customer satisfaction, Labor efficiency, Inventory accuracy, Sales trends, Employee productivity Performance Expectations (KPIs) - Guest Experience: Guest Satisfaction Score: 95% or higher, Google Review engagement, Professional conflict resolution, Exceptional customer service observations - Sales Performance: Support store Average Order Value goals, Support Units Per Transaction goals, Coach effective product recommendations, Increase attachment sales through education - Operational Excellence: Inventory accuracy, Timely completion of operational checklists, Accurate cash handling, Daily inventory discrepancy follow-up, Zero preventable compliance violations - Leadership: Complete weekly coaching sessions, Conduct daily team huddles, Achieve 95%+ employee training completion, Maintain positive employee engagement, Develop future leaders through coaching Now Requirements: Required - Minimum age of 21 years - High School Diploma or GED - Minimum two years of retail leadership experience - Excellent communication and conflict resolution skills - Strong organizational abilities - Ability to multitask in a fast-paced environment Preferred - Cannabis dispensary leadership experience - Dutchie POS experience - Metrc inventory management experience - Inventory control experience - Scheduling experience - Experience leading teams of 10+ employees Physical Requirements - Ability to stand and walk for extended periods - Lift up to 25 pounds - Work evenings, weekends, and holidays - Navigate a secure retail environment Compliance Requirements - Employment is contingent upon successfully completing all requirements established by the Ohio Division of Cannabis Control, including: - Background investigation - Fingerprinting - Required Compliance Training - Continued adherence to all state cannabis regulations Benefits (Why Join The Garden?) - Career advancement into Assistant General Manager and General Manager roles - Leadership development and management training - Performance-based recognition and incentive opportunities - Comprehensive cannabis compliance education - Employee product discounts - Paid Time Off - Medical, Dental & Vision Benefits - 401(k) (if applicable) - A collaborative leadership team focused on coaching—not micromanagement Schedule - Flexible availability required including evenings, weekends, and holidays We also have "Leadership Competencies" etc but that's maybe part of benefits or separate? It's under Benefits? Actually after Benefits heading there is "Leadership Competencies Our supervisors lead with: Integrity Accountability Respect Adaptability Professionalism Continuous Improvement Customer Focus Team Development". That could be considered part of Benefits or maybe Qualifications/Skills. But we have no specific heading for Skills; we could put under Requirements or Qualifications. However instruction: use headings only if posting has real specific content. We have content for Leadership Competencies; we could include under a section like "Skills" or "Qualifications". Since we have a heading "Skills" allowed, we could put that. But we also have "Career Growth" section after that. That could be under Benefits or maybe separate "Career Growth". But we have no heading for Career Growth; we could incorporate into Benefits or maybe under "Benefits". However we already have Benefits section; we could add those bullet points there as well. But we must not create sections with filler. We have real content for Leadership Competencies and Career Growth. We could put them under a section like "Qualifications" or "Skills". However the instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use Qualifications for Leadership Competencies and Career Growth maybe. Or Skills for Leadership Competencies. Let's decide. We have Requirements (required/preferred/physical/compliance). We have Benefits (list). We have Schedule. We have About the role (Position Summary). We have Responsibilities (What You'll Do). That's five sections. We still have Leadership Competencies and Career Growth left. Could we fold them into Benefits? They are not exactly benefits but could be considered part of Benefits (leadership competencies). However the Benefits section already lists specific benefits; adding leadership competencies may be okay as part of Benefits? Might be stretching. Better to create a Qualifications section for Leadership Competencies and Career Growth. But Qualifications is similar to Requirements; but we already have Requirements. However we can still have Qualifications separate if content distinct. The instruction says prefer a few substantive sections over many thin ones. So maybe we can merge Leadership Competencies and Career Growth into Benefits or Requirements? Let's see. Leadership Competencies: "Our supervisors lead with: Integrity Accountability Respect Adaptability Professionalism Continuous Improvement Customer Focus Team Development". That's more like expected behaviors/skills. Could go under Skills heading. Career Growth: "The Garden is committed to promoting from within. Successful Supervisors may advance into: Assistant General Manager Inventory Manager General Manager Regional Leadership Corporate Operations & Training". That's career progression; could be part of Benefits (career advancement). Actually Benefits already includes "Career advancement into Assistant General Manager and General Manager roles". So Career Growth is somewhat redundant but adds more detail. We could incorporate into Benefits as additional bullet points. Thus we can keep Benefits section and add those extra bullet points: career advancement (already), plus list of possible advancement roles. Leadership Competencies could go under Skills heading. Thus we will have sections: About the role, Responsibilities, Requirements, Skills, Benefits, Schedule. Check if any content missing: We have covered all. Now we need to format. We'll output HTML fragment:

    About the role

    Position Summary The Dispensary Supervisor is responsible for leading daily retail operations while ensuring full compliance with all Ohio Division of Cannabis Control (DCC) regulations. This position serves as the Manager on Duty during assigned shifts and is responsible for coaching employees, driving sales performance, maintaining inventory accuracy, supporting customer service initiatives, and creating a culture centered around accountability, teamwork, and operational excellence. Success in this role requires balancing compliance, guest satisfaction, leadership, and business performance.

    Responsibilities

    • Lead the Team
      • Coach, develop, and motivate Budtenders
      • Conduct daily shift huddles focused on sales, promotions, compliance, and service
      • Deliver real-time coaching using observation and feedback
      • Assist with onboarding, and training new employees
      • Foster a positive, inclusive, and high-performance culture
      • Recognize employee achievements while addressing performance concerns professionally
    • Delivering an Exceptional Guest Experience
      • Ensure every guest receives friendly, educational, and compliant service
      • Resolve customer concerns quickly and professionally
      • Support sales initiatives while maintaining ethical cannabis recommendations
      • Promote loyalty enrollment, customer education, and product knowledge
      • Monitor wait times and customer flow throughout the day
    • Drive Operational Excellence
      • Open and close the dispensary following company SOPs
      • Supervise daily cash handling and register accountability
      • Monitor inventory movement, replenishment, quarantined inventory, and vault organization
      • Complete daily operational checklists
      • Maintain merchandising standards and compliant promotional displays
      • Coordinate with Inventory Management on cycle counts and discrepancy investigations
    • Compliance & Risk Management
      • Maintain strict compliance with: Ohio Revised Code Chapter 3780, Ohio Administrative Code 1301:18, Division of Cannabis Control regulations, Metrc inventory requirements, Company Standard Operating Procedures
      • Responsibilities include: Customer ID verification, Purchase limit monitoring, Secure product handling, Incident documentation, Inventory discrepancy reporting, Employee compliance coaching, Audit preparation, Security awareness and loss prevention
    • Business Performance
      • Partner with leadership to improve store performance by monitoring: Average Order Value (AOV), Units Per Transaction (UPT), Loyalty enrollment, Customer satisfaction, Labor efficiency, Inventory accuracy, Sales trends, Employee productivity
    • Performance Expectations (KPIs)
      • Guest Experience: Guest Satisfaction Score: 95