Dispensary Manager

About the role

The Dispensary Manager is responsible for ensuring the smooth operation of the dispensary by overseeing and directing all day-to-day operations, including overseeing Lead Dispensary Agents, Dispensary Agents, Retail Inventory Leads, and Security Guards. The successful candidate will possess outstanding customer service skills, a problem-solving attitude, attention to detail, strong interpersonal and management abilities, and solid administrative/clerical and time management skills.

Responsibilities

• Oversees all daily dispensary operations including but not limited to cash management, record keeping, employee scheduling, inventory management, recruiting etc.
• Mentor Dispensing Agents to ensure patients are receiving the upmost care.
• Manage intake of all deliveries including verifying the accuracy of delivery, inspecting packages, submitting manifests to inventory tracking system, etc.
• Delivers a superior level of customer service, both in person and by phone.
• Always maintain the highest level of compliance and ensures all proper legal and company policies and procedures are strictly followed.
• Diffuses difficult situations and ensures issues are resolved to the member’s satisfaction while upholding company standards.
• Maintains a clean, safe, and welcoming environment inside and outside the facility; has a high attention to detail and regularly reviews facility needs and communicates them to the appropriate parties.
• Scope of the job may change as necessitated by business demands.

Minimum Qualifications

• Associates degree or equivalent, bachelor’s preferred.
• 1–2 years previous management experience.
• Cash management and inventory control skills.
• Familiarity with varieties of medical marijuana preferred but not required.
• Computer skills necessary for running day-to-day operations.
• Ability to maintain confidentiality and ethical conduct.
• Strong written and oral interpersonal communication skills.
• Demonstrate proactivity, flexibility, adaptability, and multi-tasking.

Mandatory Qualifications

• The successful candidate will need to be 21 years of age and in compliance with federal law.
• All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Must complete a State/Federal background check and fingerprinting.

Benefits

• Full suite of medical, dental, and vision insurance
• Paid parental leave
• 401(k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and AD&D
• Pet insurance
• FSA and HSA available based on eligibility

Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

• Manufacturing environment that requires extended time standing, walking, bending and reaching.
• Ability to carry up to 50 lbs for up to a distance of 100 ft may be required.
• Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects.
• Ability to work in a humid and pollinated environment.