Dispatcher (NASA/White Sands Test Facility)

About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction, and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to create meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Position Location

The Dispatcher position is located at the NASA/White Sands Test Facility Fire Department.

Job Overview

The Dispatcher position provides emergency instructions to callers, dispatches emergency services personnel to alarms or other emergency calls, and responds to questions related to site operations. The position is responsible for monitoring customer's security, fire, and other integrated systems. The position verifies alarm system activations and responds in an appropriate manner, adhering to all standards and procedures. This is a non-exempt, union-represented position.

Responsibilities

• Operate a multi-telephone and emergency notification system in the NASA Fire and Emergency Services Dispatch Center of Fire and Security (Law Enforcement) operations.
• Responsible for all emergency telephone calls and radio communications for the Department as well as Security radio transmissions.
• Monitors a variety of alarm panels and Security Systems necessary for the protection of personnel and normal, daily operations.
• Perform various administrative duties as required.
• Working knowledge of Fire and Security (Law Enforcement) operations.
• Harmoniously working with other employees and customers.
• Timely and cost-effective performance of duties.
• Personnel accountability and performance management to include personnel reviews, timesheet review, leave requests, counseling, coaching, disciplinary actions, and recognition for assigned staff members.
• Capable of multi-tasking and working without close supervision, making quick, independent decisions related to alarm calls.
• Function as a member of a team in a fast-paced environment.
• Use of calculator, printer, fax, scanners, telephone systems, filing, and other standard office equipment and functions are a requirement of the position.

Requirements

• High school diploma or equivalent.
• Must obtain a New Mexico Emergency Medical Dispatch Certification and NCIC (National Crime Information Center) Certification within one (1) year of hire.
• Obtain and maintain a Secret Security Clearance.
• Possess and maintain a valid driver's license.
• Ability to pass background checks and/or drug testing as required on the contract.

Preferred Qualifications

• Prior 911 emergency center or dispatch experience.

Working Conditions

Position is located on a hazardous test facility operated by NASA. Walking on uneven terrain including paved areas, gravel, rocks, and dirt is required to access various locations on the facility. Uneven surfaces exist in office and shop areas and must be traversed. All work must be completed in a safe manner in accordance with NASA and Chugach Safety Standards.

Physical Requirements

Non-hazardous requirements include sitting, walking, standing, use of stairs, uneven terrain, and accessing remote areas.

Pay

$21.38 hourly.