Dispatcher I - Hybrid - 12 hour days or nights

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed food grade customers
• Receive orders from suppliers
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Maintain communication with team members through email
• Monitor web portals for station inventories
• Solicit freight from customers
• Create loads in dispatch system

Qualifications

• High school diploma or equivalent
• Two years of dispatching experience
• Excellent conflict resolution and interpersonal skills
• Effective oral, written, and interpersonal communication skills