Dispatcher - Curtis Bay, MD.

About the role

Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.

Responsibilities

• Scheduling drivers to make freight delivery or collect shipments and packages
• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
• Planning predetermined routes for drivers
• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time
• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
• Maintaining a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
• Monitoring truck repairs and maintenance schedules
• Logging vendor complaints or concerns
• Answering phone calls from vendors, customers, and management and helping them as needed.

Requirements

• Strong aptitude for time management
• Excellent understanding of local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Able to prioritize and multitask
• Deep understanding of computer software and technologies
• Able to read, write and speak English

Skills/Competencies

• Strong aptitude for time management
• Excellent understanding of local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Able to prioritize and multitask
• Deep understanding of computer software and technologies
• Able to read, write and speak English

Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

Pay

The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.