Dispatcher

About the role

This position involves performing a wide range of clerical and receptionist tasks including dispatching, data entry, access/key control, responding to telephone calls, documentation, and clerical activities in support of the Facilities Engineering/Planning Design and Construction and Security departments.

Responsibilities

• Dispatches personnel in response to telephone requests from internal customers using two-way radio system.
• Routes all routine and/or emergency work requests to the appropriate department/individual for resolution.
• Activates departmental response plans associated with building monitoring systems.
• Monitors and responds to security breaches or emergency situations via the Security Camera System.
• Maintains and coordinates access control activities, ensuring room access is available as needed for emergencies.
• Enters and updates data in maintenance management software and other systems.
• Communicates with other hospital departments and assists in filling parts orders and inventory management.
• Participates in improvement programs to enhance efficiency and improve the work environment.

Requirements

• High School Diploma or equivalent.
• One (1) year prior experience in an office setting.

Qualifications

Preferred qualifications include:

• Experience in an office setting.
• Good written communication skills and telephone technique.
• Ability to interact effectively with individuals on all organizational levels.

Skills

Essential skills include:

• Effective written and verbal communication.
• Ability to handle multiple tasks simultaneously.
• Attention to detail.
• Computer literacy, particularly with office and maintenance management software.

Benefits

N/A

Pay

N/A

Schedule

N/A