Dispatcher - Courier Services

Employment Type: Full time • Day Shift • 40 hours a week

About the role

Under the direction of the department Manager or delegate, the Lab Courier Dispatcher coordinates routes, assigns tasks to drivers, and maintains communication with various stakeholders to ensure smooth operations in a fast-paced environment.

Responsibilities

• Provides direction to transporters, including assignment of duties to best meet patient needs
• Answers telephone requests for departmental services and prioritizes responses based on urgency and demand
• Prepares requisitions for transport of medical supplies, hospital equipment, or rental equipment
• Records activity on departmental forms and enters charges or credits for supplies and services
• Familiar with CSPD Powerchart screens
• Receives orders for specialty beds, completes required paperwork for tracking, and ensures attention to detail
• Properly tags, distributes, and cleans CSPD equipment as required
• Sets up and takes down traction on patient beds
• Completes cycle count activity and expiration review of products monthly
• Maintains an orderly supply and office area
• Obtains emergency medical supplies from the Materials Center Building during evenings and weekends
• Monitors pneumatic tube system and reports malfunctions to the Engineering Department
• Provides traction service to nursing units as ordered
• Maintains good rapport and cooperative relationships with colleagues and stakeholders

Requirements

• High school diploma or equivalent
• Six to twelve months of related experience