Dispatcher - CLT (1st Shift)

What You'll Do

• Cookier and schedule courier deliveries
• Receive, enter, and manage orders through phone, email, and internal systems
• Communicate with drivers, customers, and team members to ensure excellent service
• Maintain accurate records, notes, and operational documentation
• Support day-to-day dispatch and customer service activities
• Aid with operational needs and special projects as required

Requirements

• High school diploma or equivalent
• Reliable transportation and valid driver's license
• Professional demeanor and strong customer service skills
• Ability to pass a background check and drug screening

Qualifications

• 1+ year of experience in dispatching, logistics, transportation, customer service, or a related field
• Strong communication and problem-solving skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Self-motivated with a positive, team-oriented attitude
• Familiarity with routing, maps, and geographic areas
• Comfortable using computer systems and Microsoft Office applications

Schedule

This position is primarily a 1st Shift role, with typical hours of 9:00am-6:00pm, Monday through Friday. Occasional flexibility may be needed to support business demands, including overtime, weekend, or holiday coverage when necessary.

Pay

Competitive pay: $20.00–$25.00 per hour

Benefits

• 401(k) with company match
• Health, dental, and vision insurance
• Life insurance
• Paid time off

Company Culture

Supportive team culture

Opportunity for advancement within a growing company

Stable, established organization with a strong reputation in the logistics industry