Dispatcher | Business Aviation

About the role

As a Dispatcher, you'll be the go-to person ensuring smooth fuel deliveries for our General Aviation customers.

Responsibilities

• Customer Support: Receive fuel requests via email or phone and confirm details with clients.
• Order Management: Enter orders into our GA order entry system (OTS) and lock in pricing.
• Dispatch Coordination: Arrange fuel deliveries with preferred carriers and confirm successful completion.
• Problem-Solving: Quickly resolve logistical issues and recommend alternative solutions when needed.
• Cross-Team Collaboration: Work closely with Supply, Accounting, and other departments to keep operations running seamlessly.

Why this role matters

The dispatch function is the backbone of our business model—fuel sales drive our success. You'll be on the front lines, ensuring timely deliveries and exceptional customer experiences.

Requirements

• High school diploma or equivalent (GED).
• 1–6 months of experience in dispatching, customer service, or communication roles preferred.
• Strong attention to detail, time management, and organizational skills.
• Ability to communicate clearly and professionally via phone and email.
• Comfortable working in a fast-paced environment with rotating weekend shifts for on-call coverage.

Benefits

• Be part of a global company that values innovation and customer excellence.
• Opportunities for growth and development in the aviation industry.
• Collaborative team environment with meaningful impact on business success.