Dispatcher

Keep freight moving, keep customers happy, and build your career in a fast-paced environment as a Dispatcher/Coordinator. Join a team where your organization, attention to detail, and customer-first mindset help drive global logistics.

Responsibilities

• Communicate with all customers and vendors in a professional and courteous manner.
• Record and allocate all requests for pickup and delivery within established countries for all customer freight.
• Maintain daily entry in respective freight management systems for domestic and international freight.
• Maintain complete records for customer billing.
• Direct dispatch of drivers and vendor drivers.
• Negotiate pricing with current and potential vendors.
• Maintain daily contact with vendors to ensure on-time delivery of customer freight.
• Maintain Mexican inventory with accurate records of all customer material being stored to ensure proper billing.
• Continuously increase knowledge of company procedures, products, and services.
• Document, investigate, and report damaged customer material to Manager/Supervisor.
• Maintain metric reports as required by management and/or customers.
• Proactively seek out new pricing with current vendors.
• Complete administrative duties timely and accurately.
• Maintain specified spreadsheets and written/computerized records.
• Perform all other duties assigned by reporting Manager/Supervisor.
• Participate, support, and comply with all health, safety, and 6S initiatives and requirements.
• Meet TKMNA Employee Attributes/Competencies.

Requirements

• High school diploma and/or 4 years of related experience in international transportation, logistics, or equivalent combination of education and experience.
• Strong interpersonal and communication skills.
• Experience with MS Excel and Word.
• Ability to work with minimal supervision.
• Prior experience/exposure to domestic and international logistics and transportation.
• Knowledge of DOT Regulations, US Customs Compliance, C-TPAT, FAST, PIP, and/or ACE e-Manifest.
• Ability to work efficiently under pressure and at a fast pace.
• Good knowledge of geographical countries to facilitate efficient routing of customer material.
• Ability to balance team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and receives feedback; puts success of team above own interests; contributes to building a positive team attitude.

Qualifications

• Preferred: Previous experience in freight management.
• Preferred: Bachelor’s degree in business, transportation, or related field of study.

Schedule

Monday–Friday, 10:00 AM–7:00 PM, with every other Saturday.

Pay

$44,000 to $54,000 per year.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and disability.
• Voluntary wellness programs.
• 401(k) or RRSP programs with company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• Additional benefits may vary based on job, country, union role, and/or company segment.