Dispatcher

About the role

SA Recycling, a world leader in the metals recycling and processing industry, is actively seeking a Dispatcher to join our team. As a Dispatcher you will manage shipment schedules, assign and dispatch drivers for load pick up and/or deliveries, plan routes, and prove rate quotes and analysis while keeping a high levels of customer service and support for our drivers and suppliers. This position is on-site and may require you to work intermittently outside in varying weather conditions while learning the business and roles. SA Recycling strictly adheres to all Metals Recycling Business Health, Safety, and Environmental standards.

Responsibilities

• Schedule and dispatch company or contracted drivers to deliver and pick up a wide range of materials from supplier locations and other SA Recycling facilities.
• Provide drivers with the relevant information to ensure prompt pickups and deliveries to ensure high levels of supplier satisfaction.
• Coordinate with drivers to resolve any issues, problems, or concerns that arise during delivery or pick up.
• Monitor the routes and statuses of all trucks to coordinate and prioritize scheduling to optimize efficiencies.
• Communicate with suppliers on driver schedules and address any concerns or route changes.
• Maintains a working knowledge of Federal, State, and local regulations, including, but not limited to Federal Motor Carrier Safety Regulations (FMCSR) and Department of Transportation (DOT), as well as SA Recycling policies, guidelines and procedures.
• Provide management with prompt communication of events and reporting.

Qualifications

• High school diploma or equivalent.
• Previous terminal operations, dispatch, or driver experience preferred.
• Understanding of FMCSR and DOT rules and regulations.
• Excellent phone etiquette and communication skills (both verbal and written).
• Ability to work in a fast-paced environment, good organizational skills, and ability to multi-task.
• Intermediate understanding of Microsoft Office, and the ability to learn industry specific software.
• Bilingual (English & Spanish) language skills a plus.

Physical requirements

• Work Environment: Office
• Equipment & Tools: Personal computer, multi-line phone, Laser printer
• Physical Demand Level: Light to Moderate
• Work Capacity: Lifting & carrying 35lb loads, bending, kneeling, and sitting for long periods.
• Sensory Demands: Hearing, vision, touch and taste
• Hand Movements: Repetitive motions, gripping, keyboard alignment

Benefits

• Competitive Pay
• Choice of 2 Medical plans, with Dental, Vision, and Life Insurance
• 401k with a Company Match
• Weekly Pay
• Referral Incentives
• Eligible for Safety and Profitability Bonuses
• Advancement Opportunities