Dispatcher

About the role

The Dispatcher supports the Augusta School Department operation by coordinating routes, communicating with drivers and staff, responding to service issues, and providing operational support.

Responsibilities

• Cook up and monitor daily bus routes and schedules
• Communicate with drivers, monitors, management, and school personnel
• Monitor route performance and help address delays or service concerns
• Handle phone and radio communication professionally and efficiently
• Document route changes, scheduling concerns, and operational issues
• Provide guidance and support to drivers and transportation staff
• Escalate service or safety concerns to Operations Leadership as needed

Requirements

• Previous dispatching, transportation, logistics, or related operational experience preferred
• Strong communication and organizational skills
• Able to remain calm and make sound decisions in a fast-paced environment
• Basic computer skills and familiarity with scheduling or dispatch systems
• High school diploma or equivalent

Qualifications

• $26.00-$27.50 per hour, based on experience
• Monday-Friday schedule aligned with school operations

Skills

• Communication
• Organizational skills
• Decision-making
• Computer skills

Benefits

• Medical, dental, and vision coverage
• 401(k) savings plan with company match
• Paid holidays and vacation time
• Career advancement opportunities across North America
• Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot

Pay

• $26.00-$27.50 per hour, based on experience

Schedule

• Monday-Friday
• Split shift, approximately 5:30 a.m.-4:30 p.m. with an extended midday break