Dispatcher

Responsibilities

• Outbound calls to pick-up locations.
• Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
• Ensure sub-haulers meet company requirements prior to dispatching.
• Outbound calls to sellers.
• Solicit business.
• Utilize cost-effective vendors to meet company budget objectives.
• Educate sub-haulers on company policies and procedures.
• Maintain and archive documents.
• Answer phone calls.
• Collect payments on member deliveries.
• Comply with Safety and enforce regulations.
• Print checks.
• Maintain incoming documents on the fax machine.
• Print reports as needed.
• Manage vendor relationships.
• Perform other duties as assigned.

Requirements

• Two years dispatch experience.
• One year customer service skills experience.
• High School Diploma or GED preferred.
• Excellent customer service skills and attitude.
• Excellent communication skills (verbal and written).
• Excellent organizational skills.
• Excellent time management skills.
• Typing speed 45 words per minute.
• Basic ten-key proficiency.
• Basic math skills.
• Computer proficiency (MS Suite experience).
• Ability to operate office equipment.
• Multi-tasking.
• Ability to work in a fast-paced/diverse environment.
• Strong attention to detail.
• Knowledge of geographical area and ability to read maps.
• Work with minimal supervision.
• Occasional overtime as needed.
• Bilingual skill a plus.

Qualifications

Required Skills & Experience:

• Two years dispatch experience.
• One year customer service skills experience.
• High School Diploma or GED preferred.
• Excellent customer service skills and attitude.
• Excellent communication skills (verbal and written).
• Excellent organizational skills.
• Excellent time management skills.
• Typing speed 45 words per minute.
• Basic ten-key proficiency.
• Basic math skills.
• Computer proficiency (MS Suite experience).
• Ability to operate office equipment.
• Multi-tasking.
• Ability to work in a fast-paced/diverse environment.
• Strong attention to detail.
• Knowledge of geographical area and ability to read maps.
• Work with minimal supervision.
• Occasional overtime as needed.
• Bilingual skill a plus.

Pay

$18.00 - $20.29 per hour

Benefits

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts Along With Many Other Employee Benefits

About the Role

We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.

Skills

Required Skills & Experience:

• Two years dispatch experience.
• One year customer service skills experience.
• High School Diploma or GED preferred.
• Excellent customer service skills and attitude.
• Excellent communication skills (verbal and written).
• Excellent organizational skills.
• Excellent time management skills.
• Typing speed 45 words per minute.
• Basic ten-key proficiency.
• Basic math skills.
• Computer proficiency (MS Suite experience).
• Ability to operate office equipment.
• Multi-tasking.
• Ability to work in a fast-paced/diverse environment.
• Strong attention to detail.
• Knowledge of geographical area and ability to read maps.
• Work with minimal supervision.
• Occasional overtime as needed.
• Bilingual skill a plus.

Benefits Summary

Medical/Dental/Vision
401k plus a company match
ESPP - Employee Stock Purchase Plan
EAP - Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts Along With Many Other Employee Benefits.

E-Verify Program Participation

Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation