Dispatcher (Asheville, NC)

About the role

It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business.

Responsibilities

• Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Speak, listen and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Anticipate, understand and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Adapt to changing situations and environments.
• Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations.

Requirements

• Experience in a customer-facing position.
• Two years of prior experience working as a dispatcher preferred.

Personal Characteristics

• Behave Ethically: Understand ethical behavior and business practices. Ensure behavior is consistent with these standards and aligns with the values of the organization.
• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Focus on Client Needs: Anticipate, understand and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations.

FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate, and retain the best people in our industry, whatever their backgrounds. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

Note: If an offer letter is extended you must agree to background authorization and a drug test is required to be taken within 72 hours of the offer letter being signed.