Dispatch Coordinator (Coppell, TX) - Austin Bridge & Road

Austin Bridge & Road has an outstanding opportunity for a Dispatch Coordinator at our corporate headquarters in Coppell, Texas. The Dispatch Coordinator is responsible for coordinating outside and inside haul operations between plants, construction field operations and operations management.

Responsibilities

• Review JWS haul tickets daily to verify carrier, vehicle, job, and ticket information.
• Review and approve Haul Hub tickets to ensure accurate carrier assignment and billing documentation.
• Process trucker invoices, validating quantities, rates, and supporting haul tickets.
• Code, log, scan, and submit invoices to Accounts Payable for processing.
• Enter and maintain dispatching, trucking, vendor, and project data in CMiC.
• Research and resolve missing, unsigned, or disputed haul tickets.
• Maintain trucking rate sheets for jobs, aggregate materials, and milling operations.
• Set up new vendors and maintain required vendor documentation.
• Track insurance certificates for owner-operators and trucking vendors to ensure compliance.
• Coordinate with project teams, vendors, drivers, and accounting to resolve billing and documentation issues.
• Maintain organized records of hauling activities, invoices, contracts, and compliance documents.
• Assist with reporting, cost tracking, and operational administrative support.
• Support daily office operations which include ordering and maintaining office and breakroom supplies.
• Perform other duties as assigned.

Qualifications

• Bilingual in Spanish preferred.
• Ability to work with customers and vendors to identify and resolve and document invoicing and scheduling issues.
• Must be efficient, organized and resourceful.
• Experience with Haul Hub software preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.

Physical Requirements

• Ability to sit at a desk and work on a computer.
• Ability to communicate via phone.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.

Requirements

• High school diploma or GED required; associate degree or equivalent experience preferred.
• Experience with construction operations/equipment haul operations and familiarity with DOT regulations.
• Proficient with Microsoft Office Suite.
• Experience using JWS software.
• Applicants must be legally authorized to work for ANY employer in the United States. Austin Bridge & Road is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.

About Austin Bridge And Road

A leader in the heavy highway and transportation industry for more than 100 years, Austin Bridge & Road delivers asphalt and concrete services, and builds landmark projects such as complex highway interchanges, tollways, runways, bridges, rail projects, and water/wastewater facilities. To learn more about us, visit https://www.austin-ind.com/what-we-do/bridge-road.