Dispatch Coordinator
SERVPRO of Gaithersburg/Germantown · Frederick, MD · 6 mo ago
On-siteManagementFull-time
Opportunities for Advancement
- Opportunity for advancement
Benefits
- Dental insurance
- Health insurance
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
Responsibilities
- Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
- Review and maintain the scheduling software so that appropriate teams are routed accordingly
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
- Collaborate and assist with other departments, as needed
Requirements
- High school diploma/GED (preferred)
- At least 2 years of customer service and/or office-related experience
- Prior dispatch experience preferred
- Ability to multitask and remain detail oriented
- Knowledge of local geographical area is preferred
- Must be knowledgeable in relevant computer applications