Dispatch Coordinator

About the role

We are seeking a highly organized and customer-focused Dispatch Coordinator to support daily fuel delivery operations. The role involves serving as the primary point of contact between customers, drivers, and branch operations, ensuring deliveries are scheduled efficiently, customer needs are met, and operations run smoothly.

Responsibilities

• Serve as a primary point of contact for customers, drivers, branch personnel, and internal teams.
• Cook quote pricing and respond to customer inquiries in a professional and timely manner.
• Maintain accurate documentation and operational reporting.
• Verify completion of pre-trip and post-trip vehicle inspections.
• Ensure drivers comply with company policies and applicable state and federal regulations.
• Support forecasting and planning activities related to inventory and delivery demand.
• Assist with inventory tracking and support monthly inventory activities.
• Monitor delivery schedules and proactively address service issues or delays.
• Plan and assign deliveries to maximize efficiency, profitability, and customer satisfaction.
• Report accidents, incidents, or unsafe conditions immediately.

Requirements

• High school diploma or equivalent.
• Previous experience in dispatching, logistics, transportation, customer service, operations, or a related field.
• Strong computer and data-entry skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Ability to work in a fast-paced, deadline-driven environment.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Ability to prioritize work and make sound decisions in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Ability to work effectively with customers, drivers, and internal teams.
• Proficiency with computer systems and Microsoft Office applications.
• Commitment to safety, professionalism, and operational excellence.

Skills

• Dispatch software experience.
• Fuel, transportation, logistics, or distribution industry experience.
• Experience with inventory management systems and forecasting.
• Knowledge of DOT regulations and driver compliance requirements.
• Experience coordinating routes, schedules, or fleet operations.

Benefits

• Competitive pay - $30-$33/hour
• Full-time opportunity
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off and company holidays
• Career growth opportunities

Pay

• $30-$33/hour

Schedule

• Full-time