Dispatch Associate

About the role

Are you looking for a mild climate in the California Redwoods; surrounded by places to hike, hunt, fish, paddleboard, kayak, bike, surf and dive? Eureka has a vibrant arts scene and unmatched natural beauty. If you want some sun, you’re a 30 minute drive to summer temperatures in the 90 to 100’s on the Trinity River. You’ll never be in traffic again or have to look for parking.

Responsibilities

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages, and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

Requirements

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Capacity to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Able to efficiently utilize all equipment assigned to him or her.
• Manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.

Qualifications

• Experience in the healthcare industry (preferred)

Benefits

• Medical
• Vision
• Dental
• 401k
• Disability
• FSA
• HSA
• EAP
• Vacation
• Paid time off

Pay

$26.00 an hour (This rate applies to a 12-hour shift)

Schedule

Part‑time opportunity with 12‑hour shifts.