Dispatch Administrative Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepares daily paperwork for the Local Service Center.
• Changes all e-mails that affect the Local Service Centers, forwards e-mails to Springfield and/or Dulles if they pertain to them.
• Set up deliveries for all types of shipments.
• Clears inbound storage shipments, military – JPPSOWA Ft Belvoir and COD, GSA, and NAT ACT with MMOV.
• Affirms that proper procedures are followed to collect payments from customers.
• Set up dispatch schedules for the following 3-4 days.
• Splits driver’s papers for origin or destination.
• Be able to look up directions for drivers.
• Scans local paperwork in IVUE.
• Handles telephone calls from customers, packers, drivers, and crew.
• Reviews paperwork – checks for completion of all paperwork turned into dispatch.
• Weighs trucks – IVL and foreign carriers, collects money for service supplied.
• Completes daily dispatch sheets – records job times, crew etc into IM IS.
• Reviews surveys for weight changes, changes if needed in the systems, notifies carrier if needed.

QUALIFICATIONS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum requirement in Microsoft Word, Excel and PowerPoint of Intermediate Level.
• Minimum keyboard skill level of 40 wpm.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.
• The noise level in the work environment is usually moderate.