Discharge Sales Representative

Brief Description

The Discharge Sales Representative is responsible for expanding market reach and maintaining customer/referral satisfaction within the Durable Medical Equipment industry. This role demands effective communication, industry expertise, and a commitment to ethical conduct. Sales Representatives will play a pivotal role in driving growth, managing client accounts, and ensuring seamless order processing.

Essential Functions

• Develop and execute comprehensive marketing strategies to engage key stakeholders, including nursing homes, hospitals, home health agencies, and memory care facilities.
• Take ownership of the complete order cycle, from initiation to fulfillment, ensuring accuracy and efficiency.
• Deliver persuasive presentations to secure new business opportunities and introduce referrals to our new products and top-of-the-line service.
• Stay up to date with industry trends, insurance requirements, and regulatory changes that may affect our clients.
• Utilize internal tools and systems, such as Parachute, Lazarus, and internal workflows, to optimize processes and increase productivity.
• Demonstrate a comprehensive understanding of insurance documentation requirements, our product offerings, and the delivery process.

Qualifications And Requirements

• Bachelor’s Degree required.
• Strong organizational and time management abilities.
• Proficiency in using internal software and systems.
• Familiarity with healthcare insurance documentation and requirements.
• Self-motivated, results-oriented, and driven to exceed targets.
• Exceptional verbal and non-verbal communication skills.

Physical Requirements

• Prolong periods sitting at a desk and working on a computer.
• Must be able to lift, pull, push, and carry up to 70 pounds at times.
• Must be able to access all areas of the facility.
• Hearing, seeing, and talking are required for this position.

Compensation Package

• Base Pay: $45,000 annual salary, plus uncapped commission and $900 per month car allowance.

Benefits

• Comprehensive Health Coverage: Excellent health, dental, and vision insurance coverage.
• Generous Paid Time Off: PTO policy including vacation days and paid holidays.
• Work-Life Balance and Flexibility: Guaranteed 40 hours per week, no weekends required.
• Professional Development Opportunities: Access to education programs, ongoing training, and company-sponsored workshops/events.
• Retail Savings Plan: 401(k) retirement savings plan with company matching contributions.
• Wellness Programs: Participation in wellness challenges and access to mental health resources.
• Inclusive and Diverse Workplace: Valued and respected contributions from everyone.
• Volunteer Opportunities: Paid time off to volunteer and support community initiatives.
• Service Awards: Milestone rewards for long-term employees.
• Parental and Childbirth Leave: Support and time off for parental and childbirth leave.

About the Role

We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best-in-class service to customers, education, product expertise, and dedicated partnership to clinicians, and development, career satisfaction, and work-life balance to our team members. We aspire to bring our mission to new communities and reinvest our growth into improving lives, treating one another and our customers, like family.