Discharge Planning Assistant

About the role

This position will be the main supporting role for RN Case Manager, and Social Workers of the Hospital Care Management and Acute Rehab teams at Renown Health. Under the direction of department leadership, this position participates in the coordination and implementation of discharge plans for the patient through critical thinking, teamwork, and communication, while effectively coordinating movement to ensure timely discharge.

Responsibilities

• Attend unit rounds on a daily basis to receive direction and communicate progress of all discharge planning activities
• Initiate referrals and follow up calls for home care agencies, infusion, wound care providers and Durable Medical Equipment, skilled nursing, and hospice companies as requested by the care team
• Arrange transportation
• After receiving training, assist with issuing the Medicare Important Message to appropriate patients
• Maintain effective communication between the Hospital Care Management Team and community partners
• Document all discharge planning activities appropriately in the medical record
• For Cost Center 200279 Only: Send required information to insurance payers, manage multiple fax lines, monitor various reports and insurance portals for authorizations of inpatient stays, and escalate to Case Manager as needed
• Verify patients have admission orders
• Provide clerical and support services

Qualifications

• Working-level knowledge of the English language, including reading, writing and speaking English
• Understanding of medical terminology preferred
• Two years clerical experience in the medical field preferred
• Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
• Computer skills necessary to access Epic and other supporting computer applications