Disability & LOA Administrator

About the role

Are you passionate about helping employees navigate important life events while ensuring a seamless and supportive experience? We are seeking a detail-oriented and compassionate Leave of Absence & Workers’ Compensation Coordinator to support the administration of leave, disability, workers' compensation, and accommodation programs. In this role, you'll serve as a trusted resource for employees and leaders while helping ensure compliance, accuracy, and outstanding customer service.

Responsibilities

• Administer routine leave of absence and disability cases in accordance with company policies and applicable federal and state laws.
• Communicate leave requirements, deadlines, benefit information, and return-to-work expectations to employees and managers.
• Serve as the primary point of contact for employees, managers, payroll partners, HR team members, and absence management vendors regarding leave and workers' compensation matters.
• Coordinate workers' compensation claims, including claim reporting, documentation collection, employee outreach, and ongoing claim administration.
• Monitor leave, disability, and workers' compensation cases to ensure timely submission of documentation, compliance with deadlines, and accurate case resolution.
• Maintain confidential records, case notes, correspondence, and system data across HR, payroll, leave, and workers' compensation platforms.
• Support workplace accommodation requests by coordinating documentation, tracking requests, and facilitating communications.
• Prepare reports and maintain required records, including workers' compensation logs, OSHA-related documentation, audits, data validation, and annual compliance activities.
• Identify issues, discrepancies, or potential risks and escalate complex or sensitive matters appropriately.
• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• 2-4 years of experience in benefits administration, human resources, leave administration, disability management, workers' compensation, or a related field.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and cases simultaneously.
• Excellent customer service and communication skills, including the ability to handle confidential and sensitive matters professionally.
• Strong attention to detail and ability to maintain accurate records and documentation.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications

• Associate degree or coursework in Human Resources, Business Administration, Benefits Administration, or a related field.
• Direct experience administering leave, disability, or workers' compensation cases.
• Working knowledge of FMLA, ADA, state leave laws, workers' compensation processes, and wage replacement benefits.
• Experience working with HRIS, absence management, claims administration, or case management systems.

Why You'll Love This Role

• Make a meaningful impact by supporting employees during significant life and health events.
• Collaborate with HR, Benefits, Payroll, and operational leaders across the organization.
• Build expertise in leave administration, accommodations, compliance, and workers' compensation.
• Work in a role that combines employee support, problem-solving, and operational excellence.

Pay

Pay Range: $33.00 - 41.00 per hour. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.