Director, Warehouse Management Logistics Systems

The Director, Warehouse Management Logistics Systems

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

Enterprise System Expertise

• Develop and execute the technology roadmap for Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Yard Management Systems (YMS ), and related tools
• Utilize WMS data to improve warehouse processes, such as picking, packing, and receiving
• Oversee strategy, implementation, and continuous improvement of WMS, TMS, and YMS platforms
• Manage third-party vendors and Managed Service Providers (MSPs), including performance and relationships
• Lead RFP/RFI processes, vendor selection, and contract negotiations
• Ensure seamless integration between logistics systems and Enterprise Resource Planning (ERP) platforms (e.g., D365, SAP, Oracle)
• Create metrics to measure system performance with operational productivity, risks, and ROI
• Drive end-to-end implementation of enterprise logistics systems
• Manage systems for high-volume, multi-site distribution environments (e.g., facilities exceeding 1 million square feet) with a focus on both B2B and direct-to-consumer fulfillment
• Collaborate with IT, Operations, and Supply Chain leadership to align technology with business goals

Strategic Modernization & Innovation

• Lead warehouse modernization initiatives, including automation technologies (e.g., Autonomous Mobile Robots (AMRs), Automated Storage and Retrieval Systems (AS/RS), or sophisticated conveyor sorting systems)
• Implement AI-driven solutions for inventory optimization, labor forecasting, and route planning
• Maintain system performance and scalability to support business growth

Leadership and Team Management

• Lead and mentor team to deliver results aligned with Four Hands' strategic objectives
• Facilitate effective communication and collaboration among team members, encouraging idea sharing and best practices
• Foster individual growth and skill enhancement through regular feedback, training sessions, and professional development opportunities
• Monitor progress towards goals through regular check-ins and performance reviews, providing constructive feedback and guidance
• Promote a culture of continuous improvement by encouraging team members to analyze performance outcomes, identify areas for enhancement, and propose innovative solutions
• Foster a culture of trust, teamwork, and collaboration, promoting continuous improvement and employee engagement

Other Duties

• Other duties as assigned, in accordance with training and qualifications

The Ideal Person

• 12+ years of progressive experience in warehouse operations, logistics or enterprise systems leadership
• 6+ years of experience in third-party management, tier 1 and 2 WMS platforms, and integrating with ERP systems. Experience in the CPG industry is a plus
• Bachelor’s degree in supply chain, Logistics, IT or relevant discipline
• Proven experience in a similar senior role, logistics, distribution operations, and WMS platforms (e.g. Infios/Koerber, Blue Rock)
• Expert-level experience in vendor selection (RFP/RFI processes), contract negotiation, and managing third-party Managed Service Providers (MSPs)