Director, User Interface/User Experience

About the role

The Director of User Experience Design leads the Salesforce Developer Experience (DX) Design team. This role involves defining and executing a multi-year user experience strategy for Salesforce Developer Tools, partnering with Product Managers, Software Engineers, and User Experience Designers to translate UX vision into technically feasible code architectures, and managing and growing a world-class team of DX-focused Product Designers and Design Engineers.

Responsibilities

• Formulate a multi-year user experience strategy for Salesforce Developer Tools, establishing a unified ecosystem across CLI, IDE extensions, cloud sandboxes, and AI-assisted canvases.
• Partner with Product Managers, Software Engineers, and User Experience Designers to translate high-level UX vision into technically feasible, performant code architectures.
• Balance strategic management with hands-on output. Actively build code-backed prototypes, conduct design and tech spikes, and experiment directly with emerging developer tooling patterns.
• Pioneer AI-Native Tooling & Agentic Innovation: Draw on deep, recent experience working with state-of-the-art AI tech, modern LLMs, and developer tooling integrations to shape Agentforce Vibes and other developer tools.
• Design Human-Agent Interaction: Lead the paradigm shift for autonomous agentic workflows, prompt-to-code interfaces, context-aware inline assistance, and human-in-the-loop developer experiences.
• Model Best Practices: Establish modern, AI-fluent design workflows within your team, demonstrating how generative tools and intelligent agents accelerate design-to-development cycles.
• Team Building, Coaching & Operational Excellence: Mentor & empower a high-performing team of Product Designers, hybrid Design-Technologists, and User Researchers. Partner with the Salesforce Lightning Design System (SLDS) team to define specialized UI patterns and component libraries tailored for code editors, terminal interfaces, and canvas workflows. Oversee qualitative and quantitative developer research, while personally staying close to developer workflows to eliminate cognitive friction for everyone from junior developers to enterprise architects.

Requirements

• Formal training and professional experience in both UX/Product Design and Software Development (e.g., degree in HCI/CS or dual career path as a Designer & Front-End/Full-Stack Engineer).
• 10+ years of total experience in UX Design, Product Design, or Developer Tooling.
• 5+ years in a direct people management/leadership role overseeing design teams, with a proven track record as an active "leader/doer."
• Proven AI Fluency: 2+ years of hands-on experience actively building with, designing for, or developing against modern AI tools, LLMs, AI coding assistants, or agentic frameworks.
• Developer Domain and Persona Expertise: Deep familiarity with developer jobs to be done (JTBD), workflows, mental models, and daily toolchains (IDE extensions, Git, CLI, CI/CD pipelines, APIs, and cloud platform environments).
• Ability to write code to create high-fidelity, interactive prototypes to demonstrate UX vision to executive stakeholders and engineering partners.
• Portfolio Required: Must show examples of design leadership, team mentorship, hands-on technical/coded artifacts, complex systems design, and AI-driven interfaces.
• A related technical degree required.

Preferred Qualifications

• Familiarity with the Salesforce Developer Ecosystem (Apex, Lightning Web Components, Salesforce DX, Metadata API, Data Cloud).
• Active track record of contributing to developer tools, VS Code extensions, or open-source developer projects.

Benefits

At Salesforce, we offer a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.