Director, User Interface/User Experience

About the role

We are seeking a visionary and results-driven Director of User Experience Design to lead the Salesforce Developer Experience (DX) Design team. In this high-impact leadership role, you will define and execute the end-to-end design strategy for Salesforce’s suite of professional developer tools.

Responsibilities

• Hands-On UX Leadership & Technical Vision
  • Formulate a multi-year user experience strategy for Salesforce Developer Tools, establishing a unified ecosystem across CLI, IDE extensions, cloud sandboxes, and AI-assisted canvases.
  • Partner with Product Managers, Software Engineers, and User Experience Designers to translate high-level UX vision into technically feasible, performant code architectures.
  • Build Instant Technical Trust: Partner with Product Managers, Software Engineers, and User Experience Designers to translate high-level UX vision into technically feasible, performant code architectures.
  • Lead by Doing: Balance strategic management with hands-on output. Actively build code-backed prototypes, conduct design and tech spikes, and experiment directly with emerging developer tooling patterns.
• AI-Native Tooling & Agentic Innovation
  • Pioneer AI-Driven Dev Tooling: Draw on deep, recent experience working with state-of-the-art AI tech, modern LLMs, and developer tooling integrations to shape Agentforce Vibes and other developer tools.
  • Design Human-Agent Interaction: Lead the paradigm shift for autonomous agentic workflows, prompt-to-code interfaces, context-aware inline assistance, and human-in-the-loop developer experiences.
  • Model Best Practices: Establish modern, AI-fluent design workflows within your team, demonstrating how generative tools and intelligent agents accelerate design-to-development cycles.
• Team Building, Coaching & Operational Excellence
  • Mentor & Empower: Recruit, mentor, and retain a high-performing team of Product Designers, hybrid Design-Technologists, and User Researchers.
  • Design System Integration: Partner with the Salesforce Lightning Design System (SLDS) team to define specialized UI patterns and component libraries tailored for code editors, terminal interfaces, and canvas workflows.
  • Research & Developer Empathy: Oversee qualitative and quantitative developer research, while personally staying close to developer workflows to eliminate cognitive friction for everyone from junior developers to enterprise architects.

Requirements

• Hybrid Designer and Developer Expertise: Formal training and professional experience in both UX/Product Design and Software Development (e.g., degree in HCI/CS or dual career path as a Designer & Front-End/Full-Stack Engineer).
• 10+ years of total experience in UX Design, Product Design, or Developer Tooling.
• 5+ years in a direct people management/leadership role overseeing design teams, with a proven track record as an active "leader/doer."
• Proven AI Fluency: 2+ years of hands-on experience actively building with, designing for, or developing against modern AI tools, LLMs, AI coding assistants, or agentic frameworks.
• Developer Domain and Persona Expertise: Deep familiarity with developer jobs to be done (JTBD), workflows, mental models, and daily toolchains (IDE extensions, Git, CLI, CI/CD pipelines, APIs, and cloud platform environments).
• Lead by Example with Hands-On Prototyping: Ability to write code to create high-fidelity, interactive prototypes to demonstrate UX vision to executive stakeholders and engineering partners.
• Portfolio Required: Must show examples of design leadership, team mentorship, hands-on technical/coded artifacts, complex systems design, and AI-driven interfaces.
• A related technical degree required.

Preferred Qualifications

• Familiarity with the Salesforce Developer Ecosystem (Apex, Lightning Web Components, Salesforce DX, Metadata API, Data Cloud).
• Active track record of contributing to developer tools, VS Code extensions, or open-source developer projects.

Pay

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.

Schedule

In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.