Director Total Rewards

Total Rewards

Define, codify, and socialize Trevor's Total Rewards philosophy, including pay positioning, internal equity stance, transparency commitments, and alignment with Trevor's mission and values.

Partner with the Chief People Officer to translate workforce strategy into multi-year compensation, benefits, and payroll plans, surfacing the data and analysis needed to inform organizational budgeting.

Establish the metrics, dashboards, and governance reporting needed to bring visibility, accountability, and continuous improvement to the Total Rewards function.

Compensation Strategy & Architecture

Oversee Trevor's pay bands, job architecture, and leveling framework to support equity, growth pathways, and clarity of expectations across roles.

Design and lead Trevor's annual compensation and promotion cycles, including the rate structure for annual increases, merit, and recognition.

Provide strategic guidance to leaders and People Business Partners on offers, retention arrangements, promotions, and incentive design.

Benefits, Retirement & Wellbeing

Lead the strategy, design, and annual planning of Trevor's health, welfare, retirement, and wellbeing programs to ensure they are competitive, equitable, and reflective of Trevor's commitment to its people.

Spearhead ERISA compliance, Form 5500 filings, ACA reporting, and nondiscrimination testing, ensuring audit readiness across all benefit programs.

Partner with Internal Communications to elevate awareness, accessibility, and utilization of Trevor's benefits and wellbeing offerings.

Recognition & Rewards

Cultivate Trevor's formal employee recognition program, designing a framework that reflects Trevor's values and reinforces a culture of belonging, trust, and progress.

Partner closely with the Director, Talent & Inclusion to integrate recognition into the broader employee experience and culture strategy.

Payroll Strategy & Multi-State Compliance

Set the strategic direction for payroll operations, with the Sr. Payroll Manager owning execution across multi-state payroll processing, garnishments, retirement contributions, reconciliation, and reporting.

Ensure ongoing compliance with multi-state labor, unemployment, disability, and workers' compensation registrations, and oversee payroll-related partnerships with tax authorities and external vendors.

Establish a payroll reporting and variance-analysis cadence that supports budget monitoring, financial audit readiness, and informed organizational decision-making.

Leave, Accommodations & Compliance Governance

Cultivate a sustainable, equitable, and compassionate framework for leave and accommodations across multiple states within a 24/7, shift-based work environment.

Leadership & Team Development

Lead, coach, and develop the Sr. Payroll Manager and Benefits & Compensation Manager, providing the mentorship, stability, and best-practice guidance needed to elevate the function.

Foster a collaborative, accountable, and growth-oriented team environment grounded in trust, clarity, integrity, and technical excellence.

Build sustainable processes, documentation, and playbooks that outlast individual tenure and enable the function to scale.

Organizational Partnership & Operations

Navigate Trevor's highly collaborative and cross-functional environment, building strong partnerships with Finance, Legal, Internal Communications, and other members of the People team.

Contribute to organizational change management, process improvement, and operational stabilization efforts across the People function.

Ensure all programs and practices align with organizational values, applicable laws and regulations, union considerations, and equitable workplace practices.

Approach all work and interactions with empathy and inclusion, to create relationships with teams and individuals at all levels, working closely with colleagues to brainstorm ideas, discuss pros/cons, and develop ways forward, listening and responding to develop mutual understanding and trust.

Communicate clearly - both in written and verbal form - for internal audiences, distilling complex information into compelling, easily digestible narratives; conveying information around policies, legal and compliance considerations, and best practices in a way that is understood by staff at all levels.

Work collaboratively with relevant external partners.

Demonstrate a commitment to fostering and maintaining an environment of inclusion and belonging, modeling Trevor’s values and enhancing culture in everyday interactions as well as operational initiatives.

Maintain knowledge competency relating to The Trevor Project’s programs, services, and strategic goals, as well as the LGBTQ+ community we serve.

Demonstrate fair, ethical, and equitable business practices.

Handle sensitive and confidential matters with the utmost discretion and integrity, with regard for cultural, operational, and legal considerations.

Learn eagerly, share knowledge appropriately, and improve continuously.

Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines.

Demonstrate attention to detail and accuracy in all work.

Handle other relevant duties and responsibilities as assigned.