Director, Technical Ad Production (Multi Location Sales Support)

What You'll Do

• Lead and mentor teams focused on advanced technical troubleshooting of advertising measurement and creative integration and support—including serving as the Tier II escalation path for pixel tracking, attribution troubleshooting, and vendor management.
• Partner with Product Marketing, Product and Engineering in the creation, launch, and optimization of new digital advertising products and solutions, with a strong focus on AI-driven creative customizations for recognized brands and properties.
• Hands-on collaboration and development leveraging performance data with stakeholders from Sales, Customer Success, Engineering, Product, and external vendors to address business needs and deliver Enterprise client solutions.
• Build and manage automated systems for intake and escalation to improve efficiency, transparency, and speed to resolution.
• Manage support operations utilizing ticketing systems, ensuring adherence to service level agreements.
• Spearhead technical enablement and internal tool development partnering with Sales and Marketing Tech teams to support and empower Campaign Directors and Managers.
• Provide training and documentation for internal teams on implementation expectations, processes, and tools.
• Maintain compliance with digital advertising and data privacy standards (GDPR, CCPA).

What It Takes To Succeed

• 10+ years proven experience in digital advertising technology leadership, managing teams in high-visibility, high-stakes environments.
• Strong background in first and third-party technology integration, ad systems setup and optimization, creative and AI development.
• Expertise in troubleshooting, QA testing, and technical integrations across multiple digital ad platforms (e.g., Google Ad Manager, Prebid, AdSense, The Trade Desk, Celtra), including pixel tracking and attribution.
• Demonstrated ability to collaborate across functions—engineering, product, sales, legal, and executive leadership.
• Excellent vision for the customer experience and willingness to move up and down the hierarchy while building client relationships.
• Experience with ticketing and workflow management tools (Jira, Zendesk), analytics platforms (MOAT, Google Analytics), and productivity tools.
• Strong communication and project management skills, with the ability to lead and train cross-functional teams and develop future leaders.
• Experience steering technical enablement, building tools, and optimizing advertising operations at scale.
• Familiarity with data privacy regulations (GDPR/CCPA) and compliance as it relates to digital advertising products.

What You'll Get

• Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Compensation range for this position is $180k - $250k annually.